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TRIFFT

4.9
(11)

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Complete solution for awesome F&B and Retail experiences

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TRIFFT Pricing, Features, Reviews and Alternatives

TRIFFT FAQs

Q. What type of pricing plans does TRIFFT offer?

TRIFFT has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription

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Q. Who are the typical users of TRIFFT?

TRIFFT has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does TRIFFT support?

TRIFFT supports the following languages:
English, Czech, Slovak

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Q. Does TRIFFT offer an API?

Yes, TRIFFT has an API available for use.

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Q. What other apps does TRIFFT integrate with?

TRIFFT integrates with the following applications:
Firebase, Storyous, Mailgun, Mailchimp, Twilio, Microsoft Power BI, Bloomreach

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Q. What level of support does TRIFFT offer?

TRIFFT offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat

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TRIFFT product overview

Price starts from

250

Per month

Usage Based

What is TRIFFT?

TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.

Key benefits of using TRIFFT

* Plug-and-play loyalty toolkit: let TRIFFT take care of both backend and frontend to save yourself from high initial and ongoing costs, unanticipated complexities, and frustrations so you have time to concentrate on delivering fresh and engaging content.
* Central management: Manage everything (including members, venues, orders, consents, communication, etc.) from a single platform.
* Modular & flexible, all under customer’s brand: Mix and match the modules that best fit your business, using your brand colors, copywriting, icons and everything to make it 100% yours.
* Seamless integration: TRIFFT's modern and open architecture allows connection to virtually any system (ERP, CRM, CDP, or POS and eComm platforms) via APIs and a flexible integration layer.
* Enterprise-ready: Built on Microsoft Azure, the platform is secure, stable and scalable by design. From data management workflows to activity logging, privacy agenda and advanced user access management, TRIFFT is making and ongoing commitment to cater for all enterprise customer needs.
* Fast deployment: From our initial discussion, it only takes 3-9 weeks to welcome first customer into your new club.
* Support along the way: TRIFFT supports you from the very first concept discussion to the actual launch of the program and even further beyond by providing training, initial content, app store submissions, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Documentation
Videos

Not sure about TRIFFT? Compare it with a popular alternative

Starting from

250

Per month

Usage Based

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Pricing range

Starting from

79.95

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

TRIFFT pricing information

Value for money

4.8

/5

11

Starting from

250

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TRIFFT features

Functionality

4.5

/5

11

Total features

51

4 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Email Marketing

TRIFFT users reviews

Overall Rating

4.9

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

10

1

0

0

0

Pros
Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.
I am very happy we decided for Trifft's solution. The team behind it listened carefully to our needs and worked with us to ensure maximum success.
Easy to use for us and for our clients, effective solution, responsive support, good training.
Cons
Unable to upload unique codes. But Trifft is already working on this problem.
If any problems occur, they are immediately solved.
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Patrik T.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing platform for our loyalty needs!

Reviewed 5 months ago

Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

Pros

Great customer service, quick response, fast implementation.

Cons

Suits perfectly for our needs so I can´t find any cons.

Vendor response

Dear Patrik, Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated. Thank you for choosing Trifft. Best regards, TRIFFT team!

KS
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Katja S.

Wholesale, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A go-to platform for a modern loyalty program with hands-on support

Reviewed 2 months ago

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

Pros

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

Cons

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

KD
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Kristýna D.

Retail, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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2in1 platform for web and app

Reviewed 2 months ago
Pros

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Cons

Unable to upload unique codes. But Trifft is already working on this problem.

PJ
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Peter J.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyalty platform effective and simple

Reviewed 3 months ago

Easy to use for us and for our clients, effective solution, responsive support, good training.

Pros

Easy and fast setup, affordable solution with features that fits our business

Cons

I would be nice to have more detail analytics of rewards

Vendor response

Dear Peter, Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business. We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023. We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients. Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service. Best regards, TRIFFT team

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Andrei N.

Wholesale, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The go-to platform for loyalty!

Reviewed 5 months ago

Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

Pros

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

Cons

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

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