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Veeva CRM Logo

A CRM system for the life sciences industry

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Veeva CRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Veeva CRM overview

What is Veeva CRM?

The Veeva CRM suite of products is a multichannel CRM solution created specifically for the life sciences industry. The complete suite offers to all user groups;- primary and specialty care representatives, medical science liaisons and managed markets account executives - a range of prebuilt functionalities.

Veeva CRM is a configurable, cross-channel, end-to-end solution that helps businesses to drive growth whilst adapting to changing business needs.

Because users are mobile, so is Veeva CRM. It's optimized to run on iPad, iPhone, PC and Blackberry and automatically delivers seamless upgrades to customers across the world, several times per year. From advanced CRM functionality and reporting to streamlined, built-in, closed loop marketing (CLM) and Approved Email capability, Veeva CRM improves customer centricity by providing a real-time view of customer activity and behavior across integrated communication channels.

Veeva CRM's cloud-based VInsights database provides sales management and field personnel with prescription, customer and sales data, for informed decision-making. Veeva CRMs Suggestions provides recommendations for the best action and the right channels for sales' next interaction with clients.

Commercial teams are guaranteed fast access to assignments through Veeva CRMs integration with Veeva Align. With Veeva CRMs Event Management tool, users can create events, gain approvals, manage budgets and collaborate with vendors. Built on the Salesforce 1 platform, Veeva CRM users benefit from Salesforce functionality and innovations.

Starting price


Alternatives

with better value for money

Veeva CRM’s user interface

Ease of use rating:

Veeva CRM reviews

Overall rating

4.5

/5

18

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.90/10
Rating distribution

5

4

3

2

1

13

3

1

0

1

Who uses Veeva CRM?

Based on 18 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Pharmaceuticals
Philanthropy
Biotechnology
Hospital & Health Care

Use cases

CRM

Veeva CRM's key features

Most critical features, based on insights from Veeva CRM users:

Activity dashboard
Contact management
Document storage
Interaction tracking
Lead management
Reporting/Analytics
Territory management
Third-Party integrations
Workflow management

All Veeva CRM features

Features rating:

Activity dashboard
Contact management
Document storage
Interaction tracking
Lead management
Reporting/Analytics
Territory management
Third-Party integrations
Workflow management

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Veeva CRM pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Veeva CRM price and value

Value for money rating:

Veeva CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

Veeva CRM FAQs

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