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Viber vs Sociocs Comparison (2026)

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Sociocs logo

Sociocs

Overview

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Sociocs is a single customer communication inbox for businesses. Apart from other communication channel options, it provides many features for business text messaging, such as two-way text conversations, bulk messaging, auto messaging, click-to-chat by text, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

4K

5

4

3

2

1

2.2K

1.3K

439

69

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

4.6

118

5

4

3

2

1

76

41

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

“Viber maintains a direct line of communication between the office and shooting sets, minimizing logistical downtime.”
JG

Jessee G.

Director of Media

“Coordinating production crews, photographers, and marketing teams on location requires a responsive communication tool.”
JG

Jessee G.

Director of Media

“Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are”
tk

taha k.

free lancer

Pros

“Sociocs offers an extensive list of communication channels that can be integrated into a single interface with the capability of offering popups on the website for faster communication using its click-to-WhatsApp functionality.”
AP

Arindam P.

Brand Manager

“We have integrated Sociocs with several social media platforms such as FB and IG which makes it easy to contact customers in one single repository.”
JH

Jamal H.

CEO and Founder

“Users may efficiently send SMS to huge client groups, and automatic solutions to frequently asked inquiries save time and improve communication.”
KM

Kashish M.

Software Developer

Cons

“The app badly lacks tools built for professional use, like calendar integrations or group statistics.”
JS

Jack S.

A and R Coordinator at Pulse Music Group

“The UI is a bit old, they never refreshed it for real up to current UI/UX that a user would expect nowadays”
Verified reviewer profile picture

Emanuele P.

Software Engineer

“At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor.”
AJ

Alan J.

Analista de Sistemas

Cons

“The main challenge that we face while using this platform in the long term is that it primarily focuses on basic social media management and not on advanced analytics and automation services that are needed for more sophisticated internet campaigns.”
PR

Pratush R.

Designing Head

“As we work on it on a daily basis so it has vast range of data also there is always a fear of using our private photosgraphs by some hackers which can damage the safety of documents and”
AK

Abhishek K.

Finance Manager

“I have privacy concerns however this is with most software being used for personal businesses.”
GM

Geena M.

Furniture flipper

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features14
  • API
  • Alerts/Notifications
  • Batch Communications
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer History
  • Feedback Management
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Live Chat
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Reporting/Analytics
  • SMS Messaging
  • Social Media Integration
  • Template Management
  • Third-Party Integrations
  • Video Support
  • Total features17
  • API
  • Alerts/Notifications
  • Batch Communications
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer History
  • Feedback Management
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Live Chat
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Reporting/Analytics
  • SMS Messaging
  • Social Media Integration
  • Template Management
  • Third-Party Integrations
  • Video Support

Integrations

  • Total integrations2
  • Buffer
  • Curve Dental
  • PrognoCIS
  • Telegram
  • Webflow
  • WhatsApp
  • WordPress
  • Zapier
  • Total integrations6
  • Buffer
  • Curve Dental
  • PrognoCIS
  • Telegram
  • Webflow
  • WhatsApp
  • WordPress
  • Zapier

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