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Zoho CRM vs Claris FileMaker Comparison (2026)
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HubSpot CRM
4.5
Bigin by Zoho CRM
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Good recommendations?
Zoho CRM
4.3
(7K)5
3.5K
4
2.3K
3
781
2
173
1
84
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Claris FileMaker
4.3
(208)5
111
4
64
3
25
2
4
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Zoho CRM records all contact, lead & account data. It also lets you assign tasks, automate workflows & marketing, track revenue & send communications.
Join the 50,000+ companies that trust Claris FileMaker to create stunning database solutions. With drag-and-drop simplicity and built-in templates, FileMaker apps integrate with other platforms to help you build a complete database management system. Get a 45-day free trial.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
7K
5
4
3
2
1
3.5K
2.3K
781
173
84
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this app4.3
208
5
4
3
2
1
111
64
25
4
4
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this appPros
“I like Zoho CRM for its smart workflow management that automates routine tasks and it’s effective email campaign features that helps create and track personalized customer engagement.”
GO
Gabriella O.
Human resources manager
“We use it for new leads, tracking stages of leads and bookings, contact details, tasks, sending emails and more.”
SM
Sherry M.
Executive Manager
“It provides a solid combination of contact management, email communication, workflow automation, and sales tracking capabilities.”
AR
Ansuman R.
Ecom manager
Pros
“It bridges the gap between off-the-shelf software and a completely custom-coded application, giving us total autonomy over our data. While it demands a serious investment in time, setup, and maintenance, the payoff is a powerful, tailormade system that grows right alongside your business.”
Brendan R.
Service Manager
“Instead of forcing our business to adapt to rigid, pre-packaged software, FileMaker lets us build exact workflows, custom user interfaces, and specialized databases that match how our team actually operates.”
Brendan R.
Service Manager
“The transition from a physical server to the cloud was not seamless and required time and support from our developer to get everything working properly. Since completing the move, performance and reliability have improved, and we’ve experienced fewer disruptions. While deployment was a bit of a challenge, the end result has been a more stable system.”
Lisa D.
Office Manager
Cons
“It is a bit difficult while integrating with the previous crm as there are few gaps and not able to capture the few details same as the previous crm”
sc
suba c.
Customer Success Executive
“The mobile app is really frustrating when I'm out showing properties and need to update deal stages on the fly.”
AC
Andy C.
Sales Director
“Certain automation workflows are overly cumbersome to build, particularly when including multiple conditions and actions.”
AD
Alexandre D.
Secretary General
Cons
“However, I find the UI to be very dated, clunky, and challenging to use.”
Jisselle B.
Managing Director
“It's clunky, it stalls, it's difficult to use.”
Jisselle B.
Managing Director
“Their emails asking for payment are completely blank emails from a suspicious email address, with an attachment. ”
ML
Max L.
CEO
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features180
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Audio File Management
- Automated Routing
- Backup and Recovery
- Batch Processing
- Billing & Invoicing
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Code Development
- Code Editing
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Custom Development
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Dictionary Management
- Data Entry
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Conversion
- Deal Management
- Debugging
- Deployment Management
- Design Management
- Design Templates
- Document Classification
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Sharing
- For AEC Industry
- For Developers
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Full Text Search
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- Idea Management
- Image Editing
- Incentive Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Iteration Management
- Kanban Board
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Development
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity Management
- Percent-Complete Tracking
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Process Modeling & Designing
- Product Catalog
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relational Database Management
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Rewards Management
- Risk Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Software Development
- Task Management
- Template Management
- Templates
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Version Control
- Video Support
- Visual Modeling
- Web App Development
- Web/Mobile App Development
- Workflow Management
- eCommerce Management
- Total features102
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Audio File Management
- Automated Routing
- Backup and Recovery
- Batch Processing
- Billing & Invoicing
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Business Process Control
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Code Development
- Code Editing
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Custom Development
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Dictionary Management
- Data Entry
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Conversion
- Deal Management
- Debugging
- Deployment Management
- Design Management
- Design Templates
- Document Classification
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Engagement Tracking
- Estimating
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Sharing
- For AEC Industry
- For Developers
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Full Text Search
- Gamification
- Gantt/Timeline View
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Graphical User Interface
- Graphical Workflow Editor
- Help Desk Management
- Idea Management
- Image Editing
- Incentive Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Iteration Management
- Kanban Board
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Calendar
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Development
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multivariate Testing
- Negative Feedback Management
- No-Code
- Onboarding
- Opportunity Management
- Percent-Complete Tracking
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Pipeline Management
- Pipeline Reports
- Portfolio Management
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Process Modeling & Designing
- Product Catalog
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Prospecting Tools
- Quota Planning
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Referral Tracking
- Relational Database Management
- Relationship Tracking
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Rewards Management
- Risk Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Shared Contacts
- Software Development
- Task Management
- Template Management
- Templates
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Version Control
- Video Support
- Visual Modeling
- Web App Development
- Web/Mobile App Development
- Workflow Management
- eCommerce Management
Integrations
- Total integrations65
- AWS Lambda
- ActiveCampaign
- Asana
- Avaya Experience Platform
- Bedrock Data
- Box
- Calendly
- Chatwork
- Clarifai
- CloudSign
- Docparser
- Docusign
- Dropbox
- Dropbox Sign
- Eventbrite
- Freshdesk
- GetResponse
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Maps
- Google Translate
- Google Workspace
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Data Hub
- Jamf Pro
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- MonkeyLearn
- PandaDoc
- PayPal Payments
- Pipedrive
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SMS-Magic
- Saasu
- Shopify
- SimplyCast
- Skyvia
- Slack
- Smartsheet
- Stripe Payments
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
- Total integrations41
- AWS Lambda
- ActiveCampaign
- Asana
- Avaya Experience Platform
- Bedrock Data
- Box
- Calendly
- Chatwork
- Clarifai
- CloudSign
- Docparser
- Docusign
- Dropbox
- Dropbox Sign
- Eventbrite
- Freshdesk
- GetResponse
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Maps
- Google Translate
- Google Workspace
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Data Hub
- Jamf Pro
- Jira
- Jotform
- Kixie PowerCall & SMS
- Klenty
- Knowlarity
- Leadfeeder
- LinkedIn for Business
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- MonkeyLearn
- PandaDoc
- PayPal Payments
- Pipedrive
- Proposify
- QuickBooks Online
- QuoteWerks
- Quoter
- RingCX
- SMS-Magic
- Saasu
- Shopify
- SimplyCast
- Skyvia
- Slack
- Smartsheet
- Stripe Payments
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- Typeform
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Analytics
- Zoho Assist
- Zoho Billing
- Zoho Books
- Zoho Campaigns
- Zoho Cliq
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Forms
- Zoho Invoice
- Zoho Mail
- Zoho Meeting
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Social
- Zoho Survey
- Zoho Writer
- iQuoteXpress
- mailparser.io
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