getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Contact Center Software with Activity tracking - Page 8

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

205 software options

NovelVox Unified Agent Desktop logo
(0)

Integrated Contact Center Desktop for Specific Business Need

learn more
NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about NovelVox Unified Agent Desktop

Users also considered
klink.cloud logo
(0)

Omnichannel contact center platform

learn more
klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

Read more about klink.cloud

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered
tryvium logo
(0)

AI contact center for optimizing customer support operations

learn more
Tryvium is a cloud-based contact center AI platform designed to enhance customer support operations through automation and improved agent tools. It is built on Microsoft Teams infrastructure and is intended for enterprise organizations aiming to optimize customer experience and operational efficiency in IT service desks and customer support departments.

Read more about tryvium

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
CommPeak Cloud PBX logo
(0)

Cloud-Based Phone System Fully Synced with the Way You Work

learn more
CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Read more about CommPeak Cloud PBX

Users also considered
TextPeak logo
(0)

Manage SMS campaigns and omnichannel in one platform

learn more
TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

Read more about TextPeak

Users also considered
ipSCAPE Connect logo
(0)

Cloud-based unified communications solution

learn more
ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered
Go4Clients logo
(0)

Platform for automating customer communication

learn more
Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
CommandLink CCaaS logo
(0)

Contact center solution

learn more
The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

Read more about CommandLink CCaaS

Users also considered
comdesk logo
(0)

comdesk is call center software to aid customer service

learn more
AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

Read more about comdesk

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
TaskFlow logo
(0)

TaskFlow: Click, Connect, Conquer!

learn more
TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

Read more about TaskFlow

Users also considered
TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

learn more
SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered
Cintrix logo
(0)

Cloud-based contact center solution

learn more
Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered
Nixxis Digital logo
(0)

Software for managing customer interactions

learn more
Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

Read more about Nixxis Digital

Users also considered
DialLink logo
(0)

The Best Phone System for Small Businesses

learn more
DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Read more about DialLink

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

learn more
Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

learn more
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
Echo AI logo
(0)

Generative AI based conversation intelligence platform

learn more
Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

Read more about Echo AI

Users also considered
Fusion Connect CCaaS logo
(0)

Contact Center as a Service for customer communication

learn more
Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

Users also considered
CalLite CRM logo
(0)

CRM software for managing marketing activities

learn more
CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

Users also considered
DCDial logo
(0)

Contact center solution

learn more
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered