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Contact Center
Page 6

Contact Center Software with Agent Interface (2026) - Page 6

Last updated: April 2026

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Features

Call Recording(114)

Agent Interface

IVR(111)

Callback Scheduling(81)

Social Media Integration(77)

Integrated with

Microsoft 365(6)

Microsoft Outlook(9)

Google Calendar(11)

ActiveCampaign(12)

Adobe Commerce(4)

Pricing model

Free(23)

Open Source(3)

Free Trial(69)

One Time License(3)

Subscription(114)

Devices supported

Mac(64)

iPad(37)

Android(42)

Linux(55)

Web-based(142)

iPhone(41)

Windows(82)

Organization types

Small Business(138)

Non Profit(71)

Large Enterprises(133)

Public Administrations(74)

Freelancers(43)

Mid Size Business(138)

User rating

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144 software options

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Sponsored

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

AgentHub

(0)

Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Read more about AgentHub

Users also considered

CommandLink CCaaS

(0)

Contact center solution

The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

Read more about CommandLink CCaaS

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered

Nixxis Digital

(0)

Software for managing customer interactions

Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

Read more about Nixxis Digital

Users also considered

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Operata

(0)

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

Read more about Conversational AI Platform

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Read more about GoContact

Users also considered

4outbound

(0)

Outbound contact plugins & APIs

4outbound offers a suite of plugins and APIs to streamline and ensure compliance in outbound communication. Its features include intelligent data orchestration, various auto-dialing options, omnichannel support, and intuitive agent workflows.

Read more about 4outbound

Users also considered

TaskFlow

(0)

TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

Read more about TaskFlow

Users also considered

ipSCAPE Connect

(0)

Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered

klink.cloud

(0)

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

Read more about klink.cloud

Users also considered

Aladino by Digevo

(0)

Cloud-based contact center software

Aladino by Digevo is a cloud-based contact center software designed to help businesses of all sizes manage and automate customer conversations using artificial intelligence.

Read more about Aladino by Digevo

Users also considered

Pod AI

(0)

AI-enabled phone answering and voice automation solution

AI-powered contact center platform that automates inbound and outbound calls with natural voices, 30+ languages, and seamless CRM integration.

Read more about Pod AI

Users also considered

tryvium

(0)

Experience One

AI-powered cloud contact center platform built on Microsoft Teams.

Read more about tryvium

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

Conversational AI Platform

(0)

Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

Read more about Conversational AI Platform

Users also considered

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