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Top Rated Contact Center Software with Contact database - Page 4

Last updated: May 2026

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172 software options

Dextr logo

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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HaloCRM logo

Software for managing customer service operations

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HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size.

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ConneXio logo

Cloud-based customer interaction management software

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ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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SpitFire logo

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

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VARTA logo

Insights-led Customer Communication Platform

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FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement, growth, and compliance.

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Smiddle Siebel CRM Connector logo

Software for integrating Siebel CRM into the contact center

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Smiddle Siebel CRM Connector integrates the call center operator workplace into Siebel CRM. The software allows businesses to work with voice calls, chats, and video calls in a single interface without having to switch between different applications.

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Fitsyn logo

Financial services and lead management software

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Fitsyn is a loan origination software designed to help businesses search, analyze, and opt from different types of loans available. The platform enables administrators to create a customizable dashboard, add clients, and communicate with them, facilitating customer engagement.

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Selmo logo

Powerful auto dialer software for call centers & businesses

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Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

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TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

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NEONNOW logo

The next generation of cloud contact center

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Empower your contact center with our cloud-based platform, offering enterprise-grade features effortlessly. Our no-code environment ensures cost-effective solutions without sacrificing functionality.

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IFS Field Service Management logo

Field service management system for businesses of all sizes

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IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job statuses, assets, and technician activities in the field. Users can automate the processes of scheduling and planning based on service-level agreements and customer contracts.

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InfoFlo logo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Voximplant Kit logo

Intelligent cloud contact center for your evolving business

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Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

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CC4Teams logo

Cloud-based customer contact enablement solution

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CC4Teams is a cloud-based customer contact enablement solution that optimizes customer engagement, streamlines workflows, and streamlines service efficiency.

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Textel logo

SMS solution for contact centres

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Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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Enghouse Contact Center logo

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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