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Telesero

Cloud-based customer interaction management software

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Telesero Pricing, Features, Reviews and Alternatives

Telesero product overview

What is Telesero?

Telesero is a cloud-based customer interaction management software designed to help businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents within the concerned departments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online

Telesero pricing information

Value for money

5.0

/5

3

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Telesero features

Functionality

5.0

/5

3
Total Features56 6 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Call Recording
Access Controls/Permissions
Call Routing

Functionality contenders

Telesero users reviews

Overall rating

5.0

/5

3

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Telesero makes calling easy

Reviewed 9 months ago

They have been very easy to work with and nothing but professional the entire way

Pros

Very easy to use. Customer service is great. Able to customize a lot of things so you can Tailor it to your business.

Cons

No issues yet. Haven’t ran into any problems

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Telesero Review

Reviewed 9 months ago

Great

Pros

The pricing and easy use of interface. We found it great and efficient.

Cons

Nothing. Nothing really at all. It was easy to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great team

Reviewed 9 months ago

Great

Pros

Customer service and the great quality of the software itself!

Cons

There isn’t anything I haven’t liked if there was they fixed it so quickly I can’t recall.

Telesero FAQs and common questions

Telesero has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Telesero has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Telesero supports the following languages:
English


Yes, Telesero has an API available for use.


Telesero integrates with the following applications:
sticky.io, Zoho CRM, Shopify, Zendesk


Telesero offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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