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Top Rated Contact Center Software with Contact management - Page 9

Last updated: May 2026

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225 software options

TextPeak logo
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Manage SMS campaigns and omnichannel in one platform

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TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

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ipSCAPE Connect logo
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Cloud-based unified communications solution

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ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

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Go4Clients logo
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Platform for automating customer communication

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Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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CommandLink CCaaS logo
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Contact center solution

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The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

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Omnis logo
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Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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comdesk logo
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comdesk is call center software to aid customer service

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AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

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TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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Cintrix logo
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Cloud-based contact center solution

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Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

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Nixxis Digital logo
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Software for managing customer interactions

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Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

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DialLink logo
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The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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PBXware logo
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A UCaaS Platform for Telecom Service Providers

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The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

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DashCX logo
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Sales chat and automation solution with chatbots

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DashCX is a sales chat and automation solution that helps businesses streamline sales processes and customer experiences. It allows users to create customizable, no-code chatbots that automatically answer customer questions and provide notifications related to orders, payments, and shipping.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

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Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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CalLite CRM logo
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CRM software for managing marketing activities

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CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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DCDial logo
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Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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CommPeak Dialer logo
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Double Your Call Center’s Reach with Predictive Dialing

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The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Belsmart logo
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Cloud based omni-channel contact center software

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Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

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Cross-CX logo
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Quality monitoring & reporting platform for contact centers

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Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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Lead Center logo
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Have smarter conversations and win more business.

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Lead Center is a business phone that combines calls, texts, and chats with marketing smarts, so you can have smarter conversations that convert - and confidence your marketing dollars are working as hard as you do.

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Expertflow Contact Center logo
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Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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