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Top Rated Contact Center Software with Ivr - Page 6

Last updated: November 2026

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308 software options

CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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Ublux logo

IP cloud communication software

Ublux is an IP cloud communication software for small and medium-sized companies that is easy to use and adaptable to the existing processes and tools.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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StringeeX logo

Omnichannel contact center software

StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

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byVoice logo

Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

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Ace Peak Cloud CX logo

Cloud contact center for personal experiences

A unified UCaaS platform combining voice, video, and messaging in one simple space. Designed for smooth teamwork, smart call handling, and reliable global connectivity supported by Acepeak.

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Zoom Contact Center logo

Omnichannel Contact Center

Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.

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Selmo logo

Powerful auto dialer software for call centers & businesses

Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Solgari logo

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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Oration logo

CX and AI call routing software for call centres

Oration software is a game-changer for the customer experience and operational efficiency of your call centre. Designed to be implemented with your existing cloud technology infrastructure, Oration is a cost-effective and easy to install solution for call centres.

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Landis Contact Center logo

Contact center solution

Landis Contact Center is a certified call center software for Microsoft Teams that provides IVR advanced routing, powerful queues with skills based routing, and built-in analytics and reporting tools.

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Cirrus Contact Center logo

AI-enabled solution for automating customer service

Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

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CCC.uno logo

Cloud-based call center software for debt collection

CCC.uno is an integrated telephonic contact solution for debt collection. It generates more payment promises and increases your portfolio recovery. CCC.uno integrates essential functionalities to maximize your payment promises, allowing you to focus on your operations while the platform delivers the best results for your contact center's campaigns.

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NICE Nexidia logo

AI-enabled customer engagement analytics platform

NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

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CONQUER logo

Native Salesforce sales engagement for enterprises

Cloud-based sales engagement platform running natively in Salesforce, offering power dialing, multi-channel cadences, and AI coaching.

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NEONNOW logo

The next generation of cloud contact center

Empower your contact center with our cloud-based platform, offering enterprise-grade features effortlessly. Our no-code environment ensures cost-effective solutions without sacrificing functionality.

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Smiddle Omnichannel logo

Communication management software for contact centers

Smiddle Omnichannel gives call centers the ability to use the most popular instant messengers to communicate with customers simply and easily. This is all done from a single interface in the workplace of the contact center operator maintaining all the contact center rules of routing.

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Cyara logo

Deliver flawless customer experiences with less effort

Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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WeKall logo

Cloud-based contact center and telephony AI software

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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