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WeKall

Cloud-based contact center and telephony AI software

Last updated: December 2024

Table of Contents

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WeKall - 2025 Pricing, Features, Reviews & Alternatives

What is WeKall?

WeKall, a leader in cloud-based telecommunication solutions, is transforming the landscape of business communications. Our platform, specifically catering to Spanish-speaking markets, integrates cutting-edge artificial intelligence to offer unparalleled efficiency and personalized customer service. This innovative approach ensures that businesses of all sizes can benefit from advanced communication technology without the burden of excessive costs.

Our suite of services includes Cloud Kall, a state-of-the-art cloud telephony solution optimized for handling high-volume users in sales and customer service teams. Cloud Contact Center, another flagship offering, provides automated and customizable call and messaging software (including WhatsApp/SMS), complete with detailed reports for every interaction. WeKall's commitment to excellence is further evidenced by our software We Assist You (Sirenna), which leverages AI for transcription, summarization, sentiment detection, and fraud detection in video calls, ensuring data privacy and security.

WeKall's vision for 2024 and beyond is to be at the forefront of digital transformation in business communications. With We Insights (Sirenna), we provide an automated quality process for call transcriptions, fraud detection, and agent time optimization. Our conversational assistant, Vicky, uses AI to provide customer service without human intervention, adaptable to various business scenarios. Additionally, WeKall Work Flows offers an alternative for businesses to utilize WeKall services without the need for acquiring agents or users, enabling automated calls, voice-bots, WhatsApp, and SMS, customizable to customer needs.

In summary, WeKall is not just a service provider but a strategic ally in digital transformation. Our solutions are designed to centralize communications and lead the revolution across various industries. We are committed to being strategic allies in this journey, offering solutions that drive efficiency and excellence in customer experience. Join us as we embrace this new year of challenges and achievements in the realm of business communications.

Starting from

/user

Per month

Alternatives with better value for money

WeKall's key features

Most critical features, based on insights from WeKall users:

VoIP Connection

4.4

(5)

Call Logging

4.2

(5)

Call Center Management

4.6

(7)

Call Recording

4.6

(5)

Automatic Call Distribution

3.7

(3)

Call Reporting

4.5

(2)

All WeKall features

Features rating:

4.5

(39)

Contact Management

4.5

(2)

CRM

(0)

Chatbot

(0)

Chat/Messaging

(0)

Caller ID

5.0

(3)

Support Ticket Management

4.5

(2)

Call Monitoring

4.7

(3)

Online Voice Transmission

(0)

IVR

(0)

Meeting Management

(0)

Recording

(0)

Mobile Access

(0)

Real-Time Reporting

4.0

(1)

Real-Time Notifications

5.0

(1)

Monitoring

(0)

Multi-Campaign

(0)

Real-Time Monitoring

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Multi-Channel Communication

(0)

Queue Management

(0)

Quality Management

(0)

Progressive Dialer

(0)

Process/Workflow Automation

(0)

Predictive Dialer

(0)

Predictive Analytics

(0)

Pre-recorded Messages

(0)

Multi-Channel Management

(0)

Phone Key Input

(0)

Performance Metrics

(0)

Performance Management

(0)

Outbound Call Center

(0)

Multi-Language

(0)

Multi-User Collaboration

(0)

On-Demand Recording

(0)

Multiple User Accounts

(0)

Multiple Scripts

(0)

Multiple Data Sources

(0)

Reporting & Statistics

(0)

Task Management

(0)

Text to Speech

(0)

Third-Party Integrations

(0)

Trend Analysis

(0)

Two-Way Audio & Video

(0)

Unified Communications

(0)

Video Call Recording

(0)

Video Conferencing

(0)

Virtual Assistant

(0)

Virtual Personal Assistant (VPA)

(0)

Virtual Voicemail

(0)

Voice Customization

(0)

Voice Mail

5.0

(1)

Voicemail Transcription

(0)

VoIP

(0)

Workflow Management

(0)

Reporting/Analytics

5.0

(1)

ROI Tracking

(0)

Role-Based Permissions

(0)

Scheduled Recording

(0)

Screen Sharing

(0)

Search/Filter

(0)

Sentiment Analysis

(0)

Single Sign On

(0)

SIP Trunking

(0)

SMS Messaging

(0)

Social Media Integration

(0)

Spam Blocker

(0)

Speech Recognition

(0)

SSL Security

(0)

Surveys & Feedback

(0)

Tagging

(0)

Computer Telephony Integration

5.0

(2)

Communication Management

(0)

Collaboration Tools

(0)

Campaign Management

(0)

Campaign Analytics

(0)

Caller Profiles

(0)

Callback Scheduling

(0)

Call Whispering

(0)

Call Transfer

5.0

(1)

Call Transcription

(0)

Call Tracking Metrics

(0)

Call Tracking

(0)

Call Tagging

(0)

Call Scripting

(0)

Call Screening

(0)

Call Scoring

(0)

Call Routing

5.0

(2)

Call Queues

(0)

Call List Management

(0)

Call Disposition

(0)

Call Conferencing

(0)

Call Center Integration

(0)

Blended Call Center

(0)

Autoresponders

5.0

(1)

Auto-Dialer

(0)

API

(0)

Alerts/Notifications

(0)

Alerts/Escalation

(0)

Agent Interface

(0)

Activity Tracking

5.0

(1)

Activity Dashboard

(0)

Access Controls/Permissions

(0)

Manual Dialer

(0)

Machine Learning

(0)

Live Chat

(0)

Lead Qualification

(0)

Lead Management

(0)

Lead Generation

(0)

Lead Capture

(0)

Knowledge Base Management

(0)

Keyword Tracking

(0)

Interaction Tracking

(0)

Inbound Call Center

(0)

Group Messaging

(0)

For Sales Teams/Organizations

(0)

File Transfer

(0)

File Sharing

(0)

Event Triggered Actions

(0)

Email Management

(0)

Electronic Faxes

(0)

Drag & Drop

(0)

Document Management

(0)

Data Visualization

(0)

Data Storage Management

(0)

Data Import/Export

(0)

Data Extraction

(0)

Customizable Reports

(0)

Customizable Caller ID

(0)

Customizable Branding

(0)

Customer Segmentation

(0)

Customer History

5.0

(1)

Conversion Tracking

(0)

Contact Database

(0)

Conferencing

(0)

WeKall alternatives

WeKall

4.5

(39)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.6

3CX

4.4

(444)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

CallTrackingMetrics

4.6

(130)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.5

Customer Support

4.5

WeKall pricing

Value for money rating:

4.5

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

WeKall integrations (4)

Top integrations

Microsoft Teams

Freshdesk

Kustomer

WeKall support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

24/7 (Live rep)

Knowledge Base

FAQs/Forum

Chat

Training options

Videos

Documentation

Webinars

Live Online

In Person

WeKall reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.79/10

Rating distribution

Read all reviews

WeKall FAQs

Q. What type of pricing plans does WeKall offer?

WeKall has the following pricing plans:
Starting from: $17.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money