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Omnichannel Contact Center Logo

Omnichannel Contact Center

Cloud-based customer service platform

(1)

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Omnichannel Contact Center Pricing, Features, Reviews and Alternatives

Omnichannel Contact Center FAQs

Q. What type of pricing plans does Omnichannel Contact Center offer?

Omnichannel Contact Center has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Omnichannel Contact Center?

Omnichannel Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Omnichannel Contact Center support?

Omnichannel Contact Center supports the following languages:
Catalan, Danish, Dutch, English, French, German, Latvian, Polish, Spanish, Swedish


Q. Does Omnichannel Contact Center offer an API?

Yes, Omnichannel Contact Center has an API available for use.


Q. What other apps does Omnichannel Contact Center integrate with?

Omnichannel Contact Center integrates with the following applications:
Vtiger CRM, Zoho CRM, Insightly, ActiveCampaign, Salesforce.org Nonprofit Cloud, Witei, Dynamics 365, Microsoft Teams, Freshdesk, Dialogflow, Bitrix24, Kustomer, HubSpot CRM, Evernote Teams, CoverManager, Google Sheets, WolfCRM, Zendesk Suite


Q. What level of support does Omnichannel Contact Center offer?

Omnichannel Contact Center offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

Omnichannel Contact Center product overview

What is Omnichannel Contact Center?

Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

Live Online

Not sure about Omnichannel Contact Center? Compare it with a popular alternative

Omnichannel Contact Center logo

Omnichannel Contact Center

5.0
(1)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

45

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Omnichannel Contact Center pricing information

Value for money

5.0

/5

1

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Omnichannel Contact Center features

Functionality

5.0

/5

1

Total features

95

11 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Functionality contenders

Omnichannel Contact Center users reviews

Overall Rating

5.0

/5

1

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

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