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Top Rated Contact Center Software with Ivr - Page 5

Last updated: September 2026

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307 software options

Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Dialics logo

Inbound Call Tracking Software

Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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Callmaker logo

Automatic callbacks for website visitors within 25 seconds

Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Sprinklr Service logo

AI-Native Contact Center Platform

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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RapportCMS logo

Complete Call Center Solution

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

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Xperience logo

Cloud-based contact center solution

Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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CloudAgent logo

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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StringeeX logo

Omnichannel contact center software

StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

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byVoice logo

Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

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Ace Peak Cloud CX logo

Cloud contact center for personal experiences

A unified UCaaS platform combining voice, video, and messaging in one simple space. Designed for smooth teamwork, smart call handling, and reliable global connectivity supported by Acepeak.

Read more about Ace Peak Cloud CX

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Zoom Contact Center logo

Omnichannel Contact Center

Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.

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Selmo logo

Powerful auto dialer software for call centers & businesses

Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

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Oration logo

CX and AI call routing software for call centres

Oration software is a game-changer for the customer experience and operational efficiency of your call centre. Designed to be implemented with your existing cloud technology infrastructure, Oration is a cost-effective and easy to install solution for call centres.

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Landis Contact Center logo

Contact center solution

Landis Contact Center is a certified call center software for Microsoft Teams that provides IVR advanced routing, powerful queues with skills based routing, and built-in analytics and reporting tools.

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NICE Nexidia logo

AI-enabled customer engagement analytics platform

NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

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CONQUER logo

Native Salesforce sales engagement for enterprises

Cloud-based sales engagement platform running natively in Salesforce, offering power dialing, multi-channel cadences, and AI coaching.

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