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Top Rated Contact Center Software with Ivr - Page 5

Last updated: November 2026

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308 software options

Audara logo

AI-Driven Omnichannel Contact Center Platform

Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

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Aceyus logo

Employee & client experience management for contact centers

Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

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VHT Callback logo

Callback services and alternatives to waiting on hold

VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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PolyAI logo

Customer-led voice AI for enterprise contact centers

PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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ConneXio logo

Cloud-based customer interaction management software

ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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Bevatel logo

Call Center, Cloud Call Center

Bevatel is one of the best leading companies that provide the latest call center solutions and customer service in the Middle East, due to the many advantages, options and professional tools that Bevatel provides to companies and commercial activities that help them communicate with customers.

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SpitFire logo

Web-based predictive dialer software for call centers

SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Nectar Desk logo

Call center software in the cloud

Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Salesforce Service Cloud logo

AI powered customer service management platform

Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce.

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net2phone logo

Cloud-based VoIP communications platform for business users

net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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TCN logo

Cloud-based call center solution

Welcome to TCN’s contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

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AuguTech logo

Hosted predictive dialer & switch board solution.

Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Dialics logo

Inbound Call Tracking Software

Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion

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Callmaker logo

Automatic callbacks for website visitors within 25 seconds

Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Dialbird logo

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

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Sprinklr Service logo

AI-Native Contact Center Platform

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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RapportCMS logo

Complete Call Center Solution

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

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Xperience logo

Cloud-based contact center solution

Altitude Xperience is a cloud-based contact center solution that provides real-time? analytics support to campaign managers

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CloudAgent logo

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Maqsam logo

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Kiamo logo

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

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Voice Clearity logo

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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