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Contact Center Software with Quality Management (2026) - Page 3

Last updated: April 2026

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110 software options

Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Workforce Optimization (WFO) logo

Workforce management & optimization for contact centers

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Workforce Optimization (WFO) is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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contactSPACE logo

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Alvaria Cloud logo

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.

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CallMaker logo

Scopri i vantaggi del software per i call center CallMaker.

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Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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Steam-connect logo

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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Make the best use of SAN Software's Contact Center solutions features and cement your business communication gaps. Using this solution will help you multiply your productivity hugely.

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Balto logo

AI-Powered Contact Center at Your Fingertips

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Balto understands phone conversations and automatically tells reps what to say, live on each call.

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VoiceAnalytics logo

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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QualityDesk logo

Cloud-based contact center tool for customer service.

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QualityDesk is a cloud-based contact center solution that helps sales professionals streamline customer service operations.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Samespace logo

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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