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ASAPP
Cloud-based agentic CX platform for enterprises
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ASAPP - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
ASAPP overview
What is ASAPP?
ASAPP is a cloud-based agentic Customer Experience Platform (CXP) built for large enterprise and Fortune 500 contact centers. The platform combines autonomous AI, agent-assist tools, and workforce optimization capabilities to handle customer interactions across voice and digital channels. Core modules include AutoCompose, AutoSummary, AutoFlows, and a generative AI-powered agent desktop, all designed to reduce handle time, increase containment rates, and improve agent productivity at scale.
Beyond interaction handling, ASAPP delivers real-time transcription, conversation intelligence, and quality management tools that give operations teams visibility into contact center performance. The platform integrates with existing telephony, CRM, and workforce management systems, supporting deployment within complex enterprise technology stacks. Configurable automation workflows allow organizations to tailor containment strategies and escalation paths to specific business needs.
Target industries include telecommunications, financial services, airlines, and retail, where high interaction volumes and customer experience outcomes directly affect revenue. By combining AI-driven automation with live agent support, ASAPP addresses both cost reduction and customer satisfaction objectives within a single unified platform.
ASAPP's key features
Most critical features, based on insights from ASAPP users:
All ASAPP features
ASAPP alternatives
ASAPP
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ASAPP integrations (37)
Top integrations
ASAPP support options
Typical customers
Platforms supported
Support options
Training options