This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Contact Center Software - Page 6

192 software options

Sponsored

Truly

3.8
(17)

Professional business calling and routing for mobile devices

learn more
All-cellular business phone solution offers professional call quality, conversation tracking, and CRM integration for iOS and Android devices

Read more about Truly

Oracle Service

4.4
(8)

Web, Social & Contact Center

learn more
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Verint Workforce Management

4.4
(8)

Workforce optimization for customer service businesses

learn more
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Read more about Verint Workforce Management

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

learn more
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

learn more
Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

Read more about InGenius

Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

learn more
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

Read more about Focus Contact Center

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

learn more
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

Read more about Newfies-Dialer

Stella Connect

5.0
(4)

Customer feedback, coaching, and QA for customer support.

learn more
Contact centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your contact center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

Read more about Stella Connect

Samespace

3.6
(15)

Communication platform for sales & helpdesk teams

learn more
Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

Read more about Samespace

PICS

4.6
(5)

Integrated business process automation platform

learn more
PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes

Read more about PICS

PhoneCall

4.6
(5)

Scalable cloud contact center for telemarketing needs

learn more
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

Read more about PhoneCall

NFON

3.9
(9)

Cloud-based VoIP business telephone systems

learn more
A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud telephone system.

Read more about NFON

EducationFolder

4.4
(5)

Cloud-based contact center performance management suite

learn more
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more

Read more about EducationFolder

Aceyus

5.0
(3)

Employee & client experience management for contact centers

learn more
Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

Read more about Aceyus

Telesero

5.0
(3)

Cloud-based customer interaction management software

learn more
Telesero is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

Read more about Telesero

VHT Callback

5.0
(3)

Callback services and alternatives to waiting on hold

learn more
VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

Read more about VHT Callback

CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

learn more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

Read more about CallBlitzer

Eureka

4.5
(4)

Omnichannel speech analytics solution for contact centers

learn more
CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat.

Read more about Eureka

Clarity Connect

3.7
(9)

Full-featured contact center native to Skype for Business

learn more
Clarity Connect is a full-featured contact center native to Skype for Business.

Read more about Clarity Connect

Dezide

4.2
(5)

Interactive Troubleshooting Guides

learn more
A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees.

Read more about Dezide

Nectar Desk

4.2
(5)

Call center software in the cloud

learn more
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

Read more about Nectar Desk

Callmaker

5.0
(2)

Automatic callbacks for website visitors within 25 seconds

learn more
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

Read more about Callmaker

RingSky

5.0
(2)

Cloud hosted PBX solution

learn more
RingSky is a cloud hosted PBX solution offering voicemail to email, call forwarding, auto attendants, remote transfer, call monitoring, click to call, and more

Read more about RingSky

Voiso

5.0
(2)

Call center software for outbound sales & BPO teams

learn more
Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service and business process outsourcing (BPO) operations.

Read more about Voiso

Natterbox

4.3
(3)

Global Phone System 100% native in Salesforce CRM

learn more
Natterbox is a cloud based business telephony and voice service software for small and medium sized organizations and can be integrated with Salesforce CRM

Read more about Natterbox