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App comparison
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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
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Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences.
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Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.
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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.
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Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres
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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.
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Enghouse Interactive Contact Center is a cloud-based platform, which helps organizations manage customer inquiries, route multiple channels to agents, and prioritize and evaluate calls. Features include quality monitoring, call recording, skill-based routing, issue tracking, IVR, and reporting.
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Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.
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Môveo AI is a conversational AI platform that learns from your data and allows you to deploy, and manage AI virtual agents. Transform your business with Môveo AI’s “1-click AI'' platform which allows you to automate customer service needs and streamline lead generation strategies.
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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.
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Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.
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MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team.
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Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.
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8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics.
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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.
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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.
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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.
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EasyCall helps call centers manage inbound and outbound calls, recordings, Voice Over Internet Protocol (VoIP) services, and more via a unified portal. The multi-language application offers predictive, progressive, and power dialer, which enables organizations to automate calling and voice recording operations.
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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.
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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.
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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.
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Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.
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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.
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Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.
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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.
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