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Contact Center Software - Page 5

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VCC Live logo
4.7
28

All-in-one Cloud Contact Center Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.7
Pros and Cons from VCC Live users   
avatar
avatar
avatar
+15
I like this software because it is easy to resolve different settings. The system is It is very logically structured and the support team helps in every cases when I need.
I'm a bit confused with setting up a new project but it is not because of the software - it is because of the lack of my knowledge.
Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.
Some of the functionalities are not so immediate and/or missing. I have never used the chat or Inbound module.
Overall, a nice peace of software and a good reliable service worth the money.
Lack of event notifications (Change and update logs).
Excellent features, user friendly, easy to learn. Supports multiple languages, user roles, management features, automated credit card payments and a lot more.
Which is the least well organised that, currently there is no mobile version yet, this is mostly absent from supervisors sides.
A very innovative call center solution, which is accessible and user friendly.
VCC staff was perfect from the beginnig. Our daily operation with this software is very effective.
Great CRM software that does the job at a reasonable price with great customer service.
It shows that it has been developed with user and business needs in mind. Continuous innovation and development of new functionalities help the business grow and/or become more effective.
Software management is easy, project management is transparent. It is also excellent for working at home or everywhere.
And on top of that, everything runs perfectly smooth. And let's not forget about all the support and quick responsiveness that we always get from VCC Live Team.
We are talking about a reliable software, it can be handled easily by everyone including both Supervisors and Operators. It is easy to extract reports from the system.
User-friendly software, reliable contact people, quick and effective information flow.
The fast and unbureaucratic support on the phone and by mail. The good integration of different communication channels (phone, mail, chat, etc.).
Great flexibility to integrate with our CRM systems and quick deploy for our Home Agents.
I like this software because it is easy to resolve different settings. The system is It is very logically structured and the support team helps in every cases when I need.
I'm a bit confused with setting up a new project but it is not because of the software - it is because of the lack of my knowledge.
Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.
Some of the functionalities are not so immediate and/or missing. I have never used the chat or Inbound module.
Overall, a nice peace of software and a good reliable service worth the money.
Lack of event notifications (Change and update logs).
Excellent features, user friendly, easy to learn. Supports multiple languages, user roles, management features, automated credit card payments and a lot more.
Which is the least well organised that, currently there is no mobile version yet, this is mostly absent from supervisors sides.
A very innovative call center solution, which is accessible and user friendly.
VCC staff was perfect from the beginnig. Our daily operation with this software is very effective.
Great CRM software that does the job at a reasonable price with great customer service.
It shows that it has been developed with user and business needs in mind. Continuous innovation and development of new functionalities help the business grow and/or become more effective.
Software management is easy, project management is transparent. It is also excellent for working at home or everywhere.
And on top of that, everything runs perfectly smooth. And let's not forget about all the support and quick responsiveness that we always get from VCC Live Team.
We are talking about a reliable software, it can be handled easily by everyone including both Supervisors and Operators. It is easy to extract reports from the system.
User-friendly software, reliable contact people, quick and effective information flow.
The fast and unbureaucratic support on the phone and by mail. The good integration of different communication channels (phone, mail, chat, etc.).
Great flexibility to integrate with our CRM systems and quick deploy for our Home Agents.
I like this software because it is easy to resolve different settings. The system is It is very logically structured and the support team helps in every cases when I need.
I'm a bit confused with setting up a new project but it is not because of the software - it is because of the lack of my knowledge.
Excellent customer support and limited maintenance costs. VCC is fantastic if you are looking for a simple solution to manage your outbound operations.
Some of the functionalities are not so immediate and/or missing. I have never used the chat or Inbound module.
Overall, a nice peace of software and a good reliable service worth the money.
Lack of event notifications (Change and update logs).
Excellent features, user friendly, easy to learn. Supports multiple languages, user roles, management features, automated credit card payments and a lot more.
Which is the least well organised that, currently there is no mobile version yet, this is mostly absent from supervisors sides.
A very innovative call center solution, which is accessible and user friendly.
VCC staff was perfect from the beginnig. Our daily operation with this software is very effective.
Great CRM software that does the job at a reasonable price with great customer service.
It shows that it has been developed with user and business needs in mind. Continuous innovation and development of new functionalities help the business grow and/or become more effective.
Software management is easy, project management is transparent. It is also excellent for working at home or everywhere.
And on top of that, everything runs perfectly smooth. And let's not forget about all the support and quick responsiveness that we always get from VCC Live Team.
We are talking about a reliable software, it can be handled easily by everyone including both Supervisors and Operators. It is easy to extract reports from the system.
User-friendly software, reliable contact people, quick and effective information flow.
The fast and unbureaucratic support on the phone and by mail. The good integration of different communication channels (phone, mail, chat, etc.).
Great flexibility to integrate with our CRM systems and quick deploy for our Home Agents.
iotum logo
5.0
19

Augment your offering by adding cloud-based voice & video

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    5.0
    Features
    4.7
    Customer support
    5.0
Pros and Cons from iotum users   
+11
We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms.
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with.
No 1080p recording and RTMP live streaming not included.
We love how we can brand our meeting and how easy it is to use. Customers love the user experience.
The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience.
Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.
Nothing to gripe about yet... doubt if I ever find anything.
Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.
Very easy to use, great customer service and they are always improving the product with updates.
Ease of use, functionality, flexibility of system, and cost effectiveness.
The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
The product is reliable, and the iotum team continues to innovate, adding new features regularly.
Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms.
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with.
No 1080p recording and RTMP live streaming not included.
We love how we can brand our meeting and how easy it is to use. Customers love the user experience.
The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience.
Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.
Nothing to gripe about yet... doubt if I ever find anything.
Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.
Very easy to use, great customer service and they are always improving the product with updates.
Ease of use, functionality, flexibility of system, and cost effectiveness.
The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
The product is reliable, and the iotum team continues to innovate, adding new features regularly.
Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
We appreciate their open and clear communication with us and have really benefitted from their quick response and innovative mechanism to derive this solution.
The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms.
The iotum solution has been a great choice for bringing video meeting capabilities to our customers. The team has been delightful to work with.
No 1080p recording and RTMP live streaming not included.
We love how we can brand our meeting and how easy it is to use. Customers love the user experience.
The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience.
Iotum's services has the perfect solution we were looking for. Their staff and management team has been hands on and very helpful in going live and integrated into our website.
Nothing to gripe about yet... doubt if I ever find anything.
Reliable, Robust, Scalable, Feature Rich Solution, Whitelable & AutoTranscription to name a few.
Very easy to use, great customer service and they are always improving the product with updates.
Ease of use, functionality, flexibility of system, and cost effectiveness.
The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
The product is reliable, and the iotum team continues to innovate, adding new features regularly.
Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
Dialer360 logo
4.7
27

Call center dialer software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Dialer360 users   
+10
The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.
Sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services.
I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great.
The support team did not get back to me on occasion but no big deal.
They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.
The fluctuation in price sometimes make it tough to manage daily budgets.
This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.
The connection rate is very good considering the price point - which is also good.
The functionality and cost of this dialer are amazing. The customer service has been fast to respond to any and all questions.
Ease and efficiency to operate this dialer and get it working to a perfect capacity are unsurpassed.
This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.
Overall works great and price is right and integrates with Zendesk and salesforce.
Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.
The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.
Sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services.
I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great.
The support team did not get back to me on occasion but no big deal.
They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.
The fluctuation in price sometimes make it tough to manage daily budgets.
This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.
The connection rate is very good considering the price point - which is also good.
The functionality and cost of this dialer are amazing. The customer service has been fast to respond to any and all questions.
Ease and efficiency to operate this dialer and get it working to a perfect capacity are unsurpassed.
This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.
Overall works great and price is right and integrates with Zendesk and salesforce.
Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.
The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.
Sometimes when there is problem then it takes time to solve it, it need to work out on this area for uninterrupted services.
I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great.
The support team did not get back to me on occasion but no big deal.
They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always.
The fluctuation in price sometimes make it tough to manage daily budgets.
This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.
The connection rate is very good considering the price point - which is also good.
The functionality and cost of this dialer are amazing. The customer service has been fast to respond to any and all questions.
Ease and efficiency to operate this dialer and get it working to a perfect capacity are unsurpassed.
This Software / Interface is user-friendly designed and He is always available if any questions or Support (Technical), hope He is an asset for this company who helped us in a very tough time.
Overall works great and price is right and integrates with Zendesk and salesforce.
Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.
Cognigy.AI logo
4.8
22

Enterprise Conversational AI Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Cognigy.AI users   
avatar
avatar
+11
Easy to use, yet hugely powerful, web-based graphical user interface. Great extendability plus great supporting tools beside core platform (LiveAgent, Insights, VoiceGateway).
I'm actually struggling to find the cost of the paid developer course as it has not be made known on the website. Other than that, nothing else.
The very good user interface combined with the powerful NLU allow, with appropriate Intents and Intent Training, a highly efficient user communication and Intent decisions.
At this point in time, parts of the documentation are rather hard to find.
It is very easy to start with Cognigy: The product is very accessible and clearly structured. Due to the Low-Code/No-Code-Platoform also Non-IT-Users are able to create chatbots successfully.
Building custom extensions can be difficult for non-technical persons.
Their solution is really easy to use, their Trainings are easy to understand and the Support is great.
Whenever I discover something I don't like I send a Feature/Change request and it's gone.
Overall, it was a great experience and I enjoyed the Conversation Design Course provided by.
I admired the NLU component because it is easy to create intents and manage the conversation design and also the chart that provides a clear view of the conversation.
AI is currently the top conversational AI platform on the market. That's because the platform is both extremely user-friendly and powerful.
AI is a good tool to develop bot quick and efficient.
The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps.
Experienced JS/TS developers will find it easy to build custom extensions e.g. for REST APIs which allow leveraging the full potential of Cognigy virtual agents.
Easy to use, yet hugely powerful, web-based graphical user interface. Great extendability plus great supporting tools beside core platform (LiveAgent, Insights, VoiceGateway).
I'm actually struggling to find the cost of the paid developer course as it has not be made known on the website. Other than that, nothing else.
The very good user interface combined with the powerful NLU allow, with appropriate Intents and Intent Training, a highly efficient user communication and Intent decisions.
At this point in time, parts of the documentation are rather hard to find.
It is very easy to start with Cognigy: The product is very accessible and clearly structured. Due to the Low-Code/No-Code-Platoform also Non-IT-Users are able to create chatbots successfully.
Building custom extensions can be difficult for non-technical persons.
Their solution is really easy to use, their Trainings are easy to understand and the Support is great.
Whenever I discover something I don't like I send a Feature/Change request and it's gone.
Overall, it was a great experience and I enjoyed the Conversation Design Course provided by.
I admired the NLU component because it is easy to create intents and manage the conversation design and also the chart that provides a clear view of the conversation.
AI is currently the top conversational AI platform on the market. That's because the platform is both extremely user-friendly and powerful.
AI is a good tool to develop bot quick and efficient.
The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps.
Experienced JS/TS developers will find it easy to build custom extensions e.g. for REST APIs which allow leveraging the full potential of Cognigy virtual agents.
Easy to use, yet hugely powerful, web-based graphical user interface. Great extendability plus great supporting tools beside core platform (LiveAgent, Insights, VoiceGateway).
I'm actually struggling to find the cost of the paid developer course as it has not be made known on the website. Other than that, nothing else.
The very good user interface combined with the powerful NLU allow, with appropriate Intents and Intent Training, a highly efficient user communication and Intent decisions.
At this point in time, parts of the documentation are rather hard to find.
It is very easy to start with Cognigy: The product is very accessible and clearly structured. Due to the Low-Code/No-Code-Platoform also Non-IT-Users are able to create chatbots successfully.
Building custom extensions can be difficult for non-technical persons.
Their solution is really easy to use, their Trainings are easy to understand and the Support is great.
Whenever I discover something I don't like I send a Feature/Change request and it's gone.
Overall, it was a great experience and I enjoyed the Conversation Design Course provided by.
I admired the NLU component because it is easy to create intents and manage the conversation design and also the chart that provides a clear view of the conversation.
AI is currently the top conversational AI platform on the market. That's because the platform is both extremely user-friendly and powerful.
AI is a good tool to develop bot quick and efficient.
The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps.
Experienced JS/TS developers will find it easy to build custom extensions e.g. for REST APIs which allow leveraging the full potential of Cognigy virtual agents.
CloudAgent logo
4.5
32

Inbound, outbound & blended cloud contact center

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.5
Pros and Cons from CloudAgent users   
avatar
avatar
+13
I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.
No segregation of Missed calls. Have been asking this for last 1 year, but no result.
Overall experience with cloudagent has been extremely good and i will recommend it to other users with similar requirements.
However, the instances have reduced over the time. As we have integrated CloudAgent with our CRM, there were multiple issues that had to be isolated to narrow down to CloudAgent.
The ease of use is the best thing that we liked about the product.
Still has limited functionality. Agents cannot monitor them selfs at all levels.
Detailed training from the team has really been outstanding.
Teclo facing connectivity issue are visible sometimes. However, not sure if Ozonetel can change this.
Amazing product, great support team and excellent dashboards.
The support after it was initially setup has been excellent as well. The Auto Call back feature to avoid waiting on hold is one of the best features for our Call Center Customer Service Center.
Time to time service , good support , nice communication.
Been using CloudAgent for almost 4years. Treebo loves the simplicity it has to offer.
I has integrated well with our CRM and has been easy to use and change as needed.
The admin panel is very easy to use that anyone can make logical rules and that will be ready to use as a service.
We are hopeful of the Zenoti partnership as we use that program as well.
The exhaustive list of features that are available. The ease in which the software was integrated with the CRM App.
I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.
No segregation of Missed calls. Have been asking this for last 1 year, but no result.
Overall experience with cloudagent has been extremely good and i will recommend it to other users with similar requirements.
However, the instances have reduced over the time. As we have integrated CloudAgent with our CRM, there were multiple issues that had to be isolated to narrow down to CloudAgent.
The ease of use is the best thing that we liked about the product.
Still has limited functionality. Agents cannot monitor them selfs at all levels.
Detailed training from the team has really been outstanding.
Teclo facing connectivity issue are visible sometimes. However, not sure if Ozonetel can change this.
Amazing product, great support team and excellent dashboards.
The support after it was initially setup has been excellent as well. The Auto Call back feature to avoid waiting on hold is one of the best features for our Call Center Customer Service Center.
Time to time service , good support , nice communication.
Been using CloudAgent for almost 4years. Treebo loves the simplicity it has to offer.
I has integrated well with our CRM and has been easy to use and change as needed.
The admin panel is very easy to use that anyone can make logical rules and that will be ready to use as a service.
We are hopeful of the Zenoti partnership as we use that program as well.
The exhaustive list of features that are available. The ease in which the software was integrated with the CRM App.
I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.
No segregation of Missed calls. Have been asking this for last 1 year, but no result.
Overall experience with cloudagent has been extremely good and i will recommend it to other users with similar requirements.
However, the instances have reduced over the time. As we have integrated CloudAgent with our CRM, there were multiple issues that had to be isolated to narrow down to CloudAgent.
The ease of use is the best thing that we liked about the product.
Still has limited functionality. Agents cannot monitor them selfs at all levels.
Detailed training from the team has really been outstanding.
Teclo facing connectivity issue are visible sometimes. However, not sure if Ozonetel can change this.
Amazing product, great support team and excellent dashboards.
The support after it was initially setup has been excellent as well. The Auto Call back feature to avoid waiting on hold is one of the best features for our Call Center Customer Service Center.
Time to time service , good support , nice communication.
Been using CloudAgent for almost 4years. Treebo loves the simplicity it has to offer.
I has integrated well with our CRM and has been easy to use and change as needed.
The admin panel is very easy to use that anyone can make logical rules and that will be ready to use as a service.
We are hopeful of the Zenoti partnership as we use that program as well.
The exhaustive list of features that are available. The ease in which the software was integrated with the CRM App.
WeKall logo
4.6
29

Cloud-based contact center and telephony AI software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.6
Pros and Cons from WeKall users   
No pros & cons found
Oracle B2C Service logo
4.5
32

Multi-channel contact center

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Oracle B2C Service users   
+13
This software has wonderful reports that help the company to analyze the numbers and improve your results. It is a powerful tool to a global corporate and integrate accounting systems.
The load time is frustratingly slow, and the amount of times that chats get dropped is borderline unacceptable.
Great Software, I have been using this software since last 5 years. It really improved my customer experience and built good relationship with them.
The disadvantage of this product is it can get jumbled and drawn-out to peruse. The system runs slow sometimes.
The training documentation available is fabulous and well-organized and there are forums of helpful people available for asking questions of a skilled community of users.
The downside of this software is it can become cluttered and tedious to read. The system also tends to run slow.
Love how intuitive it is, great for medium sized teams trying to distribute cases evenly and stay on the same page with previous contacts.
The search function is difficult and time consuming.
I use it daily to create notes and incidents for my job. It has a great spelling function and lots of tools to ensure ease of use.
The data was extremely easy to manipulate and organize. The functions were extremely intuitive and easy to find helping to make my work very efficient, which was critical for me.
This software is great for keeping track of advice given to students. It allows employees to be on the same page all over an institution.
I really like how easy this program is to use. It makes my job a lot faster and more efficient.
When first starting out, you will appreciate how simple this product is to use. Everything is self explanatory and almost impossible to break.
This system has been helpful when trying to understand students academic plans.
We sue this software to track user data, create cases, and order parts. Over all it works well with our other systems and has integrated nicely into our system.
Oracle RightNow makes chat support easy and simple.
This software has wonderful reports that help the company to analyze the numbers and improve your results. It is a powerful tool to a global corporate and integrate accounting systems.
The load time is frustratingly slow, and the amount of times that chats get dropped is borderline unacceptable.
Great Software, I have been using this software since last 5 years. It really improved my customer experience and built good relationship with them.
The disadvantage of this product is it can get jumbled and drawn-out to peruse. The system runs slow sometimes.
The training documentation available is fabulous and well-organized and there are forums of helpful people available for asking questions of a skilled community of users.
The downside of this software is it can become cluttered and tedious to read. The system also tends to run slow.
Love how intuitive it is, great for medium sized teams trying to distribute cases evenly and stay on the same page with previous contacts.
The search function is difficult and time consuming.
I use it daily to create notes and incidents for my job. It has a great spelling function and lots of tools to ensure ease of use.
The data was extremely easy to manipulate and organize. The functions were extremely intuitive and easy to find helping to make my work very efficient, which was critical for me.
This software is great for keeping track of advice given to students. It allows employees to be on the same page all over an institution.
I really like how easy this program is to use. It makes my job a lot faster and more efficient.
When first starting out, you will appreciate how simple this product is to use. Everything is self explanatory and almost impossible to break.
This system has been helpful when trying to understand students academic plans.
We sue this software to track user data, create cases, and order parts. Over all it works well with our other systems and has integrated nicely into our system.
Oracle RightNow makes chat support easy and simple.
This software has wonderful reports that help the company to analyze the numbers and improve your results. It is a powerful tool to a global corporate and integrate accounting systems.
The load time is frustratingly slow, and the amount of times that chats get dropped is borderline unacceptable.
Great Software, I have been using this software since last 5 years. It really improved my customer experience and built good relationship with them.
The disadvantage of this product is it can get jumbled and drawn-out to peruse. The system runs slow sometimes.
The training documentation available is fabulous and well-organized and there are forums of helpful people available for asking questions of a skilled community of users.
The downside of this software is it can become cluttered and tedious to read. The system also tends to run slow.
Love how intuitive it is, great for medium sized teams trying to distribute cases evenly and stay on the same page with previous contacts.
The search function is difficult and time consuming.
I use it daily to create notes and incidents for my job. It has a great spelling function and lots of tools to ensure ease of use.
The data was extremely easy to manipulate and organize. The functions were extremely intuitive and easy to find helping to make my work very efficient, which was critical for me.
This software is great for keeping track of advice given to students. It allows employees to be on the same page all over an institution.
I really like how easy this program is to use. It makes my job a lot faster and more efficient.
When first starting out, you will appreciate how simple this product is to use. Everything is self explanatory and almost impossible to break.
This system has been helpful when trying to understand students academic plans.
We sue this software to track user data, create cases, and order parts. Over all it works well with our other systems and has integrated nicely into our system.
Oracle RightNow makes chat support easy and simple.
Aloware logo
4.4
31

so much more than just a sales dialer

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Aloware users   
avatar
avatar
+11
Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.