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Contact Center Software - Page 5

Last updated: October 2026

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631 software options

Twilio Flex logo

Omnichannel customer communications system

Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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AIO logo

Omnichannel marketing and digital communication software

AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

Cloud-based CCaaS platform with AI-powered omnichannel routing, voice analytics, and native CRM integrations for contact centers.

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Steam-connect logo

Empowering conversations

Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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contactSPACE logo

Intuitive cloud contact center software solution

contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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ZIRO Platform logo

Make IT Hassle-Free

Offload routine tasks to your help desk with ZIRO Provisioning Software, the only provisioning software designed to make UC the simplest thing on your to-do list. Manage phones, voicemails, dial plans, and agents without the headache of complex templates or having to navigate Excel-Hell.

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VQ Online logo

Helping companies keep the promises they make

VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

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ZIWO logo

API Based cloud contact center software with CRM Integration

With ZIWO, simply talk to tour clients!
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in 145+ countries.

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Flinkit logo

Sales, Marketing, Lead Generation, B2B Commerce

WhatsApp Business platform for Sales and Marketing

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

ClearTouch’s cloud contact center platform helps businesses deliver seamless, personalized customer experiences. With omnichannel support, AI-powered analytics, workforce management, and automation, it boosts agent productivity, improves operational efficiency, and ensures faster, smarter resolution

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EvaluAgent logo

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Cytracom logo

Business phone and messaging system.

Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

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CallMaker logo

Scopri i vantaggi del software per i call center CallMaker.

Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.

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HiperMe! logo

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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PhoneIQ logo

Cloud Phone System and Call Center Software via Salesforce

PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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InGenius logo

Computer telephony integration to fuel efficiency

Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

Make the best use of SAN Software's Contact Center solutions features and cement your business communication gaps. Using this solution will help you multiply your productivity hugely.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Doctoralia Phone logo

Phone call management for clinics

Docplanner Phone is a software that improves the management of phone calls in clinics, by creating a clear organization, visibility of tasks and monitoring incoming and outgoing calls.

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Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

Read more about Avaya Experience Platform

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NICE Workforce Management logo

Workforce management solution

NICE Workforce Management suite helps companies with their strategic planning, agile scheduling, and AI predictive forecasting through machine learning.

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Pointel Configuration Management Solution logo

Improve your CX – A Solution to Configuration Drift

CMS is an online configuration management tool that lets your operators audit, monitor and configure the Genesys infrastructure. It gives a clear picture of the entire change management process lifecycle. CMS helps track and manage an object change throughout its whole life cycle.

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CaseManager logo

Customizable contact center solution for excellence

A customizable contact center solution that streamlines operations by enabling team creation, case segmentation, custom fields, field read/write access, automated workflows, flexible document generation, reporting, and enhanced customer engagements, available on-premise or in the cloud.

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Contact Cloud logo

Omnichannel call center and business phone system

Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

Read more about Contact Cloud

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