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Best Contact Center Software - Page 8

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CallBlitzer logo

CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Eureka logo

Eureka

4.5
(4)

Omnichannel speech analytics solution for contact centers

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CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat.

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Clarity Connect logo

Clarity Connect

3.7
(9)

Full-featured contact center native to Skype for Business

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Clarity Connect is a full-featured contact center native to Skype for Business.

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Dezide logo

Dezide

4.2
(5)

Interactive Troubleshooting Guides

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A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees.

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Gnatta logo

Gnatta

4.7
(3)

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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MiContact Center Business logo

MiContact Center Business

4.3
(4)

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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Callmaker logo

Callmaker

5.0
(2)

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Dialics logo

Dialics

5.0
(2)

International call tracking and analytics platform

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Dialics is an international call tracking software for online marketing that provides users with phone numbers in different countries to rack the calls across potential customers. Businesses can access analytics to gain insights into details such as date of a call, region, length of a talk, and more. Enterprises can track where most of the quality leads come from, and plan ad budgets accordingly.

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RingSky logo

RingSky

5.0
(2)

Cloud hosted PBX solution

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RingSky is a cloud hosted PBX solution offering voicemail to email, call forwarding, auto attendants, remote transfer, call monitoring, click to call, and more

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Witiop logo

Witiop

5.0
(2)

WhatsApp customer service software

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WitiOp is a cloud solution that manages interactions with customers via WhatsApp.

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Xperience logo

Xperience

5.0
(2)

Cloud-based contact center solution

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Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers

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Observe.AI logo

Observe.AI

4.3
(3)

AI-based call analytics platform

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Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time.

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Sabienzia logo

Sabienzia

4.3
(3)

Digital communication suite for sales and customer service

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Sabienzia is a web-based contact center software for sales and customer service teams that enables digital engagement with customers through web and phone using video, voice, chat and screen sharing - without installation, across devices and from anywhere.

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Ringio logo

Ringio

3.5
(6)

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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OneContact CC logo

OneContact CC

4.5
(2)

Omni-channel contact center management platform

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OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres.

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Vivocha logo

Vivocha

4.5
(2)

Next Generation Customer Interaction Platform

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Real-time communication​ and collaboration right on the website, Mobile or messaging app, using any combination of Video, Voice and Chat

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Click2Coach logo

Click2Coach

4.3
(2)

Workforce optimization software for contact centers

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Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations.

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Amazon Connect logo

Amazon Connect

4.0
(2)

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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AireContact logo

AireContact

5.0
(1)

Multi-channel call centre software

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AireContact offers a hosted, multi-channel contact centre to manage inbound and outbound calls, email, chat, and social media in one place.

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Airkit logo

Airkit

5.0
(1)

Drive customer action at the last mile

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Airkit sits on top of your systems of record to deliver digital experiences that drive customer action.

Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.

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Conquer logo

Conquer

5.0
(1)

Revenue Engagement & Sales Acceleration

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Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

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Fitsyn logo

Fitsyn

5.0
(1)

Financial services and lead management software

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Fitsyn is a loan origination software designed to help businesses search, analyze, and opt from different types of loans available. The platform enables administrators to create a customizable dashboard, add clients, and communicate with them, facilitating customer engagement.

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OTO logo

OTO

5.0
(1)

Speech analytics API for sentiment analysis

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OTO allows call centers 100% visibility of what is said during customer calls within 20 hours of development time.

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LiveOps logo

LiveOps

3.0
(3)

On-Demand Customer Service and Support Solutions

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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

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Intermedia Contact Center logo

Intermedia Contact Center

4.0
(1)

Wherever, Whenever Customer Engagement

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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

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