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Contact Center Software - Page 8

189 software options

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Coztel

(0)

Advanced cloud-based call center software

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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Huawei eSpace Contact Center

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Multi-channel communications and telephony platform

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Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses

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Hyro

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Conversational AI For Enterprise

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Hyro is a conversational AI plug & play solution that seamlessly turns complex data into simple dialogue.

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LearningBranch

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Cloud-based pre-employment testing and assessment software

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LearningBranch is a pre-employment testing and language learning software that helps corporate businesses, healthcare organizations & educational institutions conduct skill assessments to streamline training and hiring processes. Students can deliver voice assignments & participate in oral tests.

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Masergy Cloud Contact Center

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Omni-channel communications management and call tracking

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Cloud Contact Centre by Masergy is an online call tracking software for omni-channel interactions with call recording, queue management, and more

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NetSupport ServiceDesk

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Browser-based helpdesk and ticketing software

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Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage and answer the toughest support challenges.

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Ottspotta

(0)

Phone platform for G Suite and Slack

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Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams.
You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...)

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SMART OPERATOR

(0)

360° Office Automation Solutions

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Contact center software to make, receive and track unlimited calls on a single platform for better customer engagement. Divert calls to the correct department and secure customer interactions with a software that is simple, reliable and intelligent.

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Scopedesk

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Customer support ticketing management solution

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Scopedesk (formerly HelpDeskSaaS) is a customer support help desk application for managing user tickets, assigning tasks and work organization

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Verascape

(0)

Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Virtual Observer

(0)

Call recording & workforce optimization solution

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Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems.

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Wildix

(0)

The First Sales-Oriented Unified Communications Solution.

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Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

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ePowerCenter

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Cloud-based CRM software for contact center agents

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The only CRM made for modern contact center teams. Astute Agent gives your agents everything they need to work cases confidently and efficiently.

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injixo

(0)

Workforce management for call centers

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injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices

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