Page 8 | Contact Center Software 2021 - Best Application Comparison | GetApp

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CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses

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Hyro is a conversational AI plug & play solution that seamlessly turns complex data into simple dialogue.

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LearningBranch is a pre-employment testing and language learning software that helps corporate businesses, healthcare organizations & educational institutions conduct skill assessments to streamline training and hiring processes. Students can deliver voice assignments & participate in oral tests.

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Cloud Contact Centre by Masergy is an online call tracking software for omni-channel interactions with call recording, queue management, and more

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Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage and answer the toughest support challenges.

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Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams.
You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...)

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Contact center software to make, receive and track unlimited calls on a single platform for better customer engagement. Divert calls to the correct department and secure customer interactions with a software that is simple, reliable and intelligent.

Read more about SMART OPERATOR

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Scopedesk (formerly HelpDeskSaaS) is a customer support help desk application for managing user tickets, assigning tasks and work organization

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems.

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Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

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The only CRM made for modern contact center teams. Astute Agent gives your agents everything they need to work cases confidently and efficiently.

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injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices

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