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Customer Communications Management
10 software options
Sponsored
USU Knowledge Management
5
14
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge Management Platform for Customer Service
Read more about USU Knowledge Management
CXone Mpower
5
272
4
206
3
70
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Genesys Cloud CX
5
134
4
95
3
23
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Infobip
5
9
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-channel customer communication and engagement
Read more about Infobip
ipSCAPE Connect
Cloud-based unified communications solution
Read more about ipSCAPE Connect
Cognigy.AI
5
18
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
Whispir
5
20
4
19
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
Read more about Whispir
UJET
5
94
4
36
3
7
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Read more about UJET
8x8 Contact Center
5
22
4
16
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
Read more about 8x8 Contact Center
TeamSupport Messaging & Live Chat
5
76
4
32
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
