getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Ivr - Page 4

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

97 software options

Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 12 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place.

Read more about Bitrix24

Users also considered
JustCall logo

Cloud-based AI communication platform for sales teams

Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

Read more about JustCall

Users also considered
Sinch logo
(0)

Messaging, voice, email, and verification platform

Sinch is a communications platform that helps businesses manage SMS, RCS, WhatsApp, voice, and email messaging, plus identity verification, from one system. It connects directly to carriers worldwide and integrates with tools like Salesforce, HubSpot, and Shopify.

Read more about Sinch

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
CommBox logo
(0)

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
Samvaads logo
(0)

Cloud-based omnichannel support and CRM workspace

Cloud-based workspace combining omnichannel inbox, ticketing, CRM, lead management, and quoting for SMBs.

Read more about Samvaads

Users also considered
ipSCAPE Connect logo
(0)

Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Read more about ipSCAPE Connect

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
Ubots logo
(0)

Value experiences for amazing brands

Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

Read more about Ubots

Users also considered
Joble logo
(0)

AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

Read more about Joble

Users also considered
Telecmi logo
(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Doxim CCM logo
(0)

Customer communications management software

Doxim CCM is a customer communications management managed services solution generating statements, notices, invoices, and other regulated communications at scale - print or digital.

Read more about Doxim CCM

Users also considered
ONEsuite logo
(0)

Regulated communications, captured, composed, and delivered.

Compose, personalize, and deliver regulated communications across print and digital for health plans, insurers, and financial firms.

Read more about ONEsuite

Users also considered
Maptrial CTMS+ logo
(0)

Centralized clinical trial management system

Maptrial CTMS+ provides centralized governance for clinical trial operations across multiple studies, countries, and sites. The platform includes trial planning and management capabilities, online monitoring tools, electronic trial master file management, site payment tracking, and product supply management. It offers real-time visibility into data quality, automated monitoring checks, and audit-ready documentation to support regulatory compliance throughout the study lifecycle.

Read more about Maptrial CTMS+

Users also considered
Adereso logo
(0)

AI-powered conversational commerce for sales and service

Build AI agents and manage sales and customer service conversations across WhatsApp and other digital channels.

Read more about Adereso

Users also considered
telbee logo
(0)

Cloud-based voice messaging platform

telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

Users also considered
Lokulus logo
(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered
DCDial logo
(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered
Wavix logo
(0)

Global communications platform. Build now, code or no code.

Wavix is where global communication meets intelligent automation, turning disconnected channels and processes into smarter customer engagements.
Through an intuitive interface and flexible APIs, Wavix gives growing and global businesses a faster, sharper, more intuitive way to connect with customers

Read more about Wavix

Users also considered
Kayse AI logo
(0)

Plaintiff law deserves a superpower. We built it.

Most intake software can feel like a horse and buggy with an AI agent bolted on. Kayse is the flying car: the lead who found you at 11pm is screened, then booked, e-signed or set for a callback before your office opens, 24/7/365 within allowed calling hours. One AI Agent covers up to 15 case types.

Read more about Kayse AI

Users also considered
Smartz Commz logo
(0)

Cloud-based customer experience platform

Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

Read more about Smartz Commz

Users also considered
RankLadder logo
(0)

Your AI office manager for every customer interaction.

RankLadder is the AI office manager for local businesses. It answers calls 24/7, books appointments, handles website chat and texts, supports Google reviews, and keeps every customer conversation together in one inbox on web, iOS, and Android.

Read more about RankLadder

Users also considered