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Customer Communications Management Software with Video Support (2026) - Page 3

Last updated: April 2026

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71 software options

Intaker logo

AI-enabled conversational platform for lead conversion

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Intaker is an AI-enabled conversational platform that transforms lead conversion and client engagement. With fully automated, customizable chatbots and seamless integrations, Intaker helps law firms, home service companies, and local businesses capture, qualify, and retain clients on autopilot.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

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SMS Número Corto logo

Teleprom, more than your provider, your partner.

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SMS Marketing is a software that allows you to address customers through a text message with a 4 or 5 digit sender.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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SPREAD unifie vos canaux (email, SMS, pop-up) pour délivrer des messages personnalisés à chaque étape du parcours client. Créez des campagnes ciblées, suivez leurs performances et améliorez l’engagement grâce à une communication fluide et automatisée.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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SKEDit logo

Put your Communication on Autopilot

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SKEDit scheduling app allows users to schedule communication messages across different platforms.

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VoiceSage logo

Communication and marketing management software

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VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

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Assertive Business logo

With Assertive Business we transform your business success.

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At Assertive Business, we offer a wide range of multi-channel communication services, from planning and executing email marketing campaigns to managing social media and chatbots.

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ChatLingual logo

Multilingual customer support software

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ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Jix logo
(0)

Basics of AI - Conversational Learning with Chatbot Kim

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Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

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EngageCX logo
(0)

Customer communications and document management software

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MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

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Doxim CCM logo
(0)

Customer communications management software

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Doxim CCM is a customer communications management managed services solution generating statements, notices, invoices, and other regulated communications at scale - print or digital.

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NewgenONE Digital Transformation Platform logo
(0)

NewgenONE Low Code Digital Transformation Platform

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A unified, cloud-based, low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem.

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Lokulus logo
(0)

Your AI workflow automation partner

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Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

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Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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URVA Connect logo
(0)

Connect your customers to Sales officers anytime, anywhere!

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Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond

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Smartz Commz logo
(0)

Cloud-based customer experience platform

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Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

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OPINATOR logo
(0)

Customer experience (CX) management platform

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OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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