getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Video support - Page 3

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

72 software options

Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
Hona logo

Hona: Revolutionizing Client Communication for Law Firms

learn more
Hona is a customer communication management tool that helps law firms offer automated case updates to their clients, keeping them off calls and emails and giving them more time to work on the cases.

Read more about Hona

Users also considered
Kenect logo

The AI Engine for Dealers

learn more
Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

Read more about Kenect

Users also considered
Whispir logo

Your all-in-one messaging tool.

learn more
Foster rich engagement with Whispir's personalized, cost-effective communication software.

Read more about Whispir

Users also considered
Maropost logo

Omnichannel campaigns that get results

learn more
Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

Read more about Maropost

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Nuxeo logo

Modern content management for enterprise organizations.

learn more
The Nuxeo Content Services Platform makes it easy to build intelligent enterprise content management (ECM), document management, digital asset management (DAM), or case management applications that enhance customer experiences, improve decision making, and accelerate products to market.

Read more about Nuxeo

Users also considered
Moxo logo

Streamline service orchestration processes for customers.

learn more
Moxo enhances customer communications management by consolidating multi-channel interactions into one platform. With tools like digital signatures and file requests, businesses can deliver personalized, efficient service experiences.

Read more about Moxo

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Viber logo

Mobile messaging platform

learn more
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Read more about Viber

Users also considered
Podium logo

AI-enabled lead management and conversion platform

learn more
Podium's AI-powered communication platform helps you attract more leads, convert them faster, and keep your customers coming back by consolidating your communication into a single inbox.

Read more about Podium

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
URVA Connect logo
(0)

Connect your customers to Sales officers anytime, anywhere!

learn more
Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond

Read more about URVA Connect

Users also considered
Jix logo
(0)

Basics of AI - Conversational Learning with Chatbot Kim

learn more
Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

Users also considered
Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

learn more
Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

Read more about Airdocs

Users also considered
EngageCX logo
(0)

Customer communications and document management software

learn more
MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

Read more about EngageCX

Users also considered
Doxim CCM logo
(0)

Customer communications management software

learn more
Doxim CCM is a customer communications management managed services solution generating statements, notices, invoices, and other regulated communications at scale - print or digital.

Read more about Doxim CCM

Users also considered
Maptrial CTMS+ logo
(0)

Centralized clinical trial management system

learn more
Maptrial CTMS+ provides centralized governance for clinical trial operations across multiple studies, countries, and sites. The platform includes trial planning and management capabilities, online monitoring tools, electronic trial master file management, site payment tracking, and product supply management. It offers real-time visibility into data quality, automated monitoring checks, and audit-ready documentation to support regulatory compliance throughout the study lifecycle.

Read more about Maptrial CTMS+

Users also considered
OPINATOR logo
(0)

Customer experience (CX) management platform

learn more
OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered
Lokulus logo
(0)

Your AI workflow automation partner

learn more
Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

Users also considered
NewgenONE Digital Transformation Platform logo
(0)

NewgenONE Low Code Digital Transformation Platform

learn more
A unified, cloud-based, low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem.

Read more about NewgenONE Digital Transformation Platform

Users also considered
Smartz Commz logo
(0)

Cloud-based customer experience platform

learn more
Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

Read more about Smartz Commz

Users also considered