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Umnico Logo

Omnichannel communication platform

Table of Contents

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Umnico - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Umnico overview

What is Umnico?

Umnico is a robust omnichannel communication platform for sales boost and customer support improvement. It creates the best customer support service through messengers and chat centers. It sells more with the same traffic without hiring new staff. The software handles all incoming messages faster and better. The application allows users attracts new customers globally on social media.

Starting price

7per user /
per month

Alternatives

with better value for money

Umnico’s user interface

Ease of use rating:

Umnico reviews

Overall rating

4.7

/5

6

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

4

2

0

0

0

Umnico's key features

Most critical features, based on insights from Umnico users:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Autoresponders
Batch communications
Canned responses
Chat/Messaging
Collaboration tools
Configurable workflow

All Umnico features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Autoresponders
Batch communications
Canned responses
Chat/Messaging
Collaboration tools
Configurable workflow
Contact database
Contact management
CRM
Customer database
Customer engagement
Customer history
Customer social profiles
Customer support
Customizable fields
Data import/export
Drag & drop
Email management
File sharing
Geotargeting
Inbox management
Interaction tracking
Lead capture
Lead engagement
Lead nurturing
Live chat
Marketing automation
Monitoring
Multi-Channel communication
Multi-Channel social integration
Multi-Language
On-Demand communications
Proactive chat
Real-Time analytics
Real-time consumer-facing chat
Real-Time monitoring
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Social media integration
Tagging
Task management
Template management
Third-Party integrations
Transfers/Routing
Workflow management

Umnico alternatives

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/user

Per month

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/user

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Pipedrive logo

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LiveAgent logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
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Customer Support

Umnico pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Custom

7

/user

Per month

User opinions about Umnico price and value

Value for money rating:

Umnico integrations (11)

Integrations rated by users

We looked at 6 user reviews to identify which products are mentioned as Umnico integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Umnico support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
FAQs/Forum

Training options

In Person
Webinars
Documentation
Videos
Live Online

Umnico FAQs

Related categories