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Customer Engagement Software
Last updated: April 2026
11 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
UserVoice
5
38
4
21
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Read more about UserVoice
XM for Customer Experience
5
180
4
62
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Pendo
5
142
4
86
3
7
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Read more about Pendo
Hotjar
5
366
4
155
3
15
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
Influitive
5
178
4
64
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-Powered Growth
Read more about Influitive
Emma by Marigold
5
74
4
53
3
20
2
5
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel marketing that works for you.
Read more about Emma by Marigold
Marketo Engage
5
320
4
298
3
77
2
10
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered marketing automation platform
Read more about Marketo Engage
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Mixpanel
5
87
4
49
3
9
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
Read more about Mixpanel
