App comparison
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Customer Engagement Software
Last updated: April 2026
18 software options
Sponsored
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
Open Social
5
10
4
2
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community, member, and engagement management software
Read more about Open Social
Formaloo
5
191
4
53
3
6
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Business Data OS
Read more about Formaloo
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Bryj
Your end-to-end mobile app and AI marketing solution.
Read more about Bryj
Answerbase
5
8
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
Read more about Answerbase
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Vivantio
5
83
4
68
3
24
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
Disciple
5
30
4
7
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LIMITED OFFER ON NOW: GET 25% OFF!
Read more about Disciple
User.com
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
ServiceNow Customer Service Management
5
81
4
50
3
16
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate requests and deliver effortless experiences
Read more about ServiceNow Customer Service Management
Airkit
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drive customer action at the last mile
Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.
Read more about Airkit
Mosaicx
5
1
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual agent and messaging outreach
Read more about Mosaicx
Shape
5
39
4
1
3
0
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape
Hivebrite
5
37
4
31
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
Read more about Hivebrite
Aluminati
5
4
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Alumni management solution for organizations
Read more about Aluminati
Lumavate
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code mobile app platform for marketers
Read more about Lumavate
LeadSquared
5
81
4
63
3
15
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing automation and sales execution platform
Read more about LeadSquared
