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Top Rated Customer Engagement Software with Communication management - Page 10

Last updated: July 2026

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445 software options

Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Planhat logo

Customer success platform

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Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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LEAP logo

Cloud-based customer engagement tool for retailers.

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LEAP is a cloud-based platform that helps brand owners, retailers, and corporations manage customer engagement via location-based advertisement. The platform aims to enhance customer engagement by helping businesses understand and cater to their customers' needs. For retail chains, LEAP provides various features to comprehend customer behavior and enhance their shopping experience through augmented reality and virtual reality.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels.

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Crowdtech logo

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Deebr logo

Cloud-based customer engagement platform

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Deebr is a cloud-based customer engagement and marketing platform that boosts email campaign revenue through AI. It provides customer engagement solutions for marketers, enabling them to collect data, predict sales, and build audiences. Key features include automated data collection, machine learning models, and enhanced targeting. Deebr aims to help marketers engage clients and achieve results.

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Swrve logo

Cloud-based marketing automation & customer engagement tool

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Swrve is a cloud-based marketing automation platform that helps businesses leverage AI technology and machine learning algorithms to improve customer engagement through behavioral targeting processes. Supervisors can segment target audiences based on various factors, such as user properties, device attributes, predictive propensities and more.

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Adictiz logo

Turn engagement into data, data into performance.

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Adictiz is a leading SaaS gamification platform designed to help brands turn audience engagement into actionable data and convert that data into measurable marketing performance.

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FanCircles logo

FanCircles PushPass delivers wallet based push notifications

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PushPass by FanCircles is a customer engagement platform that delivers app free push notifications through Apple and Google Wallet passes. Audiences join via QR code or link, creating a direct channel supported by loyalty tools and behaviour based segmentation to drive retention and engagement.

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VoiceSage logo

Communication and marketing management software

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VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

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Intelligent Engagement Platform logo

Customer engagement and experience software

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NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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StackAdapt logo

Programmatic advertising platform for marketing campaigns

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StackAdapt is a programmatic advertising platform designed to help businesses in travel, government, and other sectors plan, execute and analyze marketing campaigns to enhance the customer experience. Managers can use the Ad Previewer to view display, video, and other advertisements before launch.

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Optimove logo

Customer-led Marketing Platform

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Optimove is a customer-led marketing platform that is AI-driven, real-time CDP, and includes tools like native messaging, CRM integration, predictive intelligence analysis and more.

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LoyaltyXpert logo

Customer Loyalty Management Platform

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AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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Chatlayer logo

Conversational AI Platform

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Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Pushwoosh logo

Retain your valuable audience through effective messaging

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Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion Lite helps you to manage, reply, hide and analyze all social media conversations faster than ever and from one place. Maximize customer engagement with our AI-powered solution!

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