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Customer Engagement
Customer database

Top Rated Customer Engagement Software with Customer database - Page 12

Last updated: September 2026

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292 software options

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Softbrik

(0)

Engage Customers with Voice Surveys & Forms!

SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Antelope Systems

(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

eGain Suite

(0)

Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

24x7 Customer

(0)

Cloud-based customer engagement platform.

24x7Customer.com rocks Tele Health! Automated chat - 24/7 patient connect. Book, Manage, Hustle. #HealthTech #CustomerService

Tractivity

(0)

Stakeholder management and engagement platform

Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

Exchange Solutions

(0)

AI-driven customer loyalty & engagement platform

Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

INFOMAN eCRM

(0)

Cloud-based customer service and management software

INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Mobile Marketing Cloud

(0)

For data-driven, omnichannel and personalized marketing.

Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

SendSeven

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One inbox for WhatsApp, SMS, email & every customer channel

SendSeven unifies WhatsApp, SMS, email, Instagram, Messenger, live chat, Telegram and browser push in one AI-powered messaging platform for marketing and customer service. Shared team inbox, no-code automation, campaigns and analytics. GDPR-compliant, made in Germany. From €49, with AI from €79.

Grahakly

(0)

Turn customer conversations into business growth.

Grahakly helps businesses manage WhatsApp conversations, contacts, broadcasts, templates, team collaboration, and customer engagement from one centralized platform.

Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Unyfy

(0)

Web3 creation platform

Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

Unison Ace

(0)

Cloud-based customer engagement and management tool

Unison Ace is an AI-powered CRM/CXM platform that allows users to handle customer engagement, lead management, omnichannel integration, advanced analytics, streamlined workflows, and delivering personalized experiences. Elevate customer interactions, and drive success in the dynamic marketplace with AI.