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Top Rated Customer Engagement Software with Customer database - Page 8

Last updated: May 2026

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308 software options

Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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Deebr logo

Cloud-based customer engagement platform

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Deebr is a cloud-based customer engagement and marketing platform that boosts email campaign revenue through AI. It provides customer engagement solutions for marketers, enabling them to collect data, predict sales, and build audiences. Key features include automated data collection, machine learning models, and enhanced targeting. Deebr aims to help marketers engage clients and achieve results.

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Adictiz logo

Turn engagement into data, data into performance.

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Adictiz is a leading SaaS gamification platform designed to help brands turn audience engagement into actionable data and convert that data into measurable marketing performance.

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Intelligent Engagement Platform logo

Customer engagement and experience software

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NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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LoyaltyXpert logo

Customer Loyalty Management Platform

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AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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Agillic logo

Omnichannel marketing automation platform for B2C brands

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Agillic is an omnichannel marketing automation platform for B2C brands. It supports SMS, email, app push, print, & other marketing channels from one single interface. The platform provides features for content creation & personalized customer communication as well as access to data-driven insights.

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IFS Field Service Management logo

Field service management system for businesses of all sizes

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IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job statuses, assets, and technician activities in the field. Users can automate the processes of scheduling and planning based on service-level agreements and customer contracts.

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CRM in Cloud logo

Cloud-based software for managing sales and marketing

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CRM in Cloud is a cloud-based customer relationship management software designed for small and medium-sized businesses. It provides a 360-degree view of your business and customer network, allowing you to manage email, leads, marketing activities, and monitoring.

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Salesforce for Retail logo

Retail management system for eCommerce businesses

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Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

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Salesdrive logo

Advanced sales enablement platform for commercial B2B teams

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Salesdrive provides teams with an unfair competitive advantage by offering engaging presentations, compelling business cases and even AR or XR experiences. Linked to your CRM data, it helps to increase efficiency throughout the sales cycle.

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BQUADRO logo

B2B Collaboration platform

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BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

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Arena logo

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

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Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

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BlueConic logo

Customer growth platform powered by real-time AI decisioning

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BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Cheetah Digital logo

Enterprise Multi-channel Campaign Management

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With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

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SPLICE Dialog Suite logo

Inspiring Customer Connections

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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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Custellence logo

Customer journey mapping tools solution with mapping cards

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A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more.

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Smaply logo

Customer experience solution with customer profile sharing

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Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

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