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Botsplash

4.5
(55)

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Omnichannel Live and Automated Chat and SMS Platform

(0)

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Botsplash Pricing, Features, Reviews and Alternatives

Botsplash FAQs

Q. What type of pricing plans does Botsplash offer?

Botsplash has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Botsplash?

Botsplash has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Botsplash support?

Botsplash supports the following languages:
English, Spanish


Q. Does Botsplash support mobile devices?

Botsplash supports the following devices:
Android, iPad, iPhone


Q. Does Botsplash offer an API?

Yes, Botsplash has an API available for use.


Q. What other apps does Botsplash integrate with?

Botsplash integrates with the following applications:
Hotjar, BombBomb, Google Analytics 360, Alexa, Microsoft Azure, Five9, FullStory, WordPress, Freshdesk, Plivo, Google Ads, Velocify, Bandwidth, HubSpot CRM, Zendesk Suite


Q. What level of support does Botsplash offer?

Botsplash offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

Botsplash product overview

What is Botsplash?

Botsplash is a live and automated chat and SMS platform used to engage with customers across a suite of digital channels. This SaaS based platform offers a collection of notable features including canned messaging capability, scheduled send, spanish translation, document sharing, and more, to increase customer experience and agent lead capture.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
In Person
Videos
Webinars

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Starting from

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Free plan
Free trial
Pricing range

Starting from

49

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Botsplash pricing information

Value for money

4.7

/5

55

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Botsplash features

Functionality

4.3

/5

55

Total features

83

4 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Activity Dashboard
Chat/Messaging
Customizable Branding
Multi-Channel Communication
Reporting & Statistics

Functionality contenders

Botsplash users reviews

Overall Rating

4.5

/5

55

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

39

9

4

1

2

Pros
Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc.
I love how easy it is to transfer a conversation from one employee to another. It makes transitions in our process seamless.
The support from Aru and her team has been excellent and I would highly recommend this product.
Cons
I do not have any real complaints. Every time something seems wrong or appears to be a road block Botsplash goes out of the way to provide a solution.
Didn't use enough to really critique. I don't like how the botsplash window times out after a while so I find myself always refreshing.
Inability to have multiple users assigned to one client.

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