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Top Rated Customer Engagement Software with Engagement tracking - Page 9

Last updated: October 2026

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387 software options

Omnicus logo

Make The Contact Center Your Competitive Advantage

Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Netmera logo

Marketing platform to engage, convert and retain customers

Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

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Prokeep logo

Distribution solution

Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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DeepConverse logo

Cloud-based AI customer support automation platform

Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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Vocally logo

Feedback capture and analysis solution

Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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Gallabox logo

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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CustomShow logo

Create Video and Media Rich Presentations

CustomShow: Online editor for stunning, video-rich presentations. Simplify sharing with a link. Real-time brand control. Customize slides for each meeting.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Netcore Customer Engagement logo

Agentic Marketing Platform

Netcore customer engagement helps B2C marketers send out messages at the optimal times for best conversions and retention. A customer data profile enables the AI engine to automate communications. Build meaningful customer journeys across 9 channels and make real-time tweaks based on insights.

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Crowdtech logo

Market research solution for organizations

Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Deebr logo

Cloud-based customer engagement platform

Deebr is a cloud-based customer engagement and marketing platform that boosts email campaign revenue through AI. It provides customer engagement solutions for marketers, enabling them to collect data, predict sales, and build audiences. Key features include automated data collection, machine learning models, and enhanced targeting. Deebr aims to help marketers engage clients and achieve results.

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Swrve logo

Cloud-based marketing automation & customer engagement tool

Swrve is a cloud-based marketing automation platform that helps businesses leverage AI technology and machine learning algorithms to improve customer engagement through behavioral targeting processes. Supervisors can segment target audiences based on various factors, such as user properties, device attributes, predictive propensities and more.

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Adictiz logo

Turn engagement into data, data into performance.

Adictiz is a leading SaaS gamification platform designed to help brands turn audience engagement into actionable data and convert that data into measurable marketing performance.

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FanCircles logo

FanCircles PushPass delivers wallet based push notifications

PushPass by FanCircles is a customer engagement platform that delivers app free push notifications through Apple and Google Wallet passes. Audiences join via QR code or link, creating a direct channel supported by loyalty tools and behaviour based segmentation to drive retention and engagement.

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VoiceSage logo

Communication and marketing management software

VoiceSage is a communication management software designed to help businesses in retail, healthcare, financial services, utilities, housing association, and other industries communicate and engage with the target audience. The platform enables organizations to screen outbound calls, enabling internal teams to interact with valuable prospects.

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Flowcode logo

The Direct to Consumer Company

Flowcode is a trusted QR code provider that connects brands and consumers through fast, secure, and easy contactless connections. Their API enables seamless integration of QR code creation and measurement into any workflow or application.

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LoyaltyXpert logo

AI-powered Loyalty Management Platform

AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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Agillic logo

Omnichannel marketing automation platform for B2C brands

Agillic is an omnichannel marketing automation platform for B2C brands. It supports SMS, email, app push, print, & other marketing channels from one single interface. The platform provides features for content creation & personalized customer communication as well as access to data-driven insights.

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Chatlayer logo

Conversational AI Platform

Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

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