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Netcore Customer Engagement Logo

Netcore Customer Engagement

4.4
(22)

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AI-driven omnichannel growth platform

(3)

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Netcore Customer Engagement Pricing, Features, Reviews and Alternatives

Netcore Customer Engagement FAQs

Q. What type of pricing plans does Netcore Customer Engagement offer?

Netcore Customer Engagement has the following pricing plans:
Starting from: $22.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Netcore Customer Engagement?

Netcore Customer Engagement has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Netcore Customer Engagement support?

Netcore Customer Engagement supports the following languages:
English


Q. Does Netcore Customer Engagement offer an API?

Yes, Netcore Customer Engagement has an API available for use.


Q. What other apps does Netcore Customer Engagement integrate with?

Netcore Customer Engagement integrates with the following applications:
Adobe Commerce, WooCommerce, Zapier, WordPress, Meta for Business, Shopify


Q. What level of support does Netcore Customer Engagement offer?

Netcore Customer Engagement offers the following support options:
Chat, Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

Netcore Customer Engagement product overview

Price starts from

22

Per year

Other

What is Netcore Customer Engagement?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform for marketers, growth, and product managers. It empowers them to drive powerful customer experiences and conversations across multiple touchpoints like emails, push notifications, web messages, web push, whatsapp and in-app communications like nudges & walkthroughs.

Key benefits of using Netcore Customer Engagement

Customer Analytics + Engagement on a Unified Platform
- Turbocharge your marketing strategy using advanced customer-level insights to drive laser-focused engagement campaigns on the same smart platform.

Multi-Channel Marketing Automation, Simplified
- Automate your marketing campaigns as you effortlessly deliver them to relevant customer segments through email, push notifications, in-app messages, or SMS across platforms and devices.

Drive Hyper-Personalization at Scale
- Personalize your communication based on your customers’ demographic, geographic, and behavioral data to create highly relevant campaigns across both web and mobile platforms.

Leverage the super Power of AI and ML
- Focus on optimizing your marketing strategy while you allow our AI Engine, Raman, to do your heavy-lifting. Boost conversions through a predictive understanding of your customers’ behavior.

Create amazing product experiences with no-code
-Trigger contextual nudges & walkthroughs to guide users to take critical actions. A user's intent is highest while using the app, and we help you leverage that to drive funnel conversions, better user engagement, feature adoption. Our low-code flow-chart based A/B testing helps you deliver user-preferred experience with absolute speed and agility.

Gain a Competitive Edge through Marketing Consultancy
- Knowledge is truly power. Benefit from the expertise of our in-house marketing technologists as they help you maximise your ROI on every single campaign or automated journey you orchestrate.

Boost Growth through our Enterprise-Grade Platform
- Whether you’re a startup, SME, or enterprise, we’ve got you covered. Make growth your north star metric on our data-secure, stable, and agile platform, as you maximise your CLTV and ROI.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Netcore Customer Engagement logo

Netcore Customer Engagement

4.4
(22)

Starting from

22

Per year

Other

Free plan
Free trial
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Starting from

100

Per month

Usage Based

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Netcore Customer Engagement pricing information

Value for money

4.3

/5

22

Starting from

22

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Netcore Customer Engagement features

Functionality

4.3

/5

22

Total features

58

13 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third-Party Integrations
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates

Netcore Customer Engagement users reviews

Overall Rating

4.4

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.88/10
Rating distribution

5

4

3

2

1

13

6

1

2

0

Pros
NetCore is users friendly, netCore's campaign team/customer engagement solutions seamlessly helped our team to carry out campaigns successfully and in due time.
We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes.
It's a great email marketing software with easy to use automation and designed for multiple channels.
Cons
Am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time.
Conversion tracking is very difficult. For any particular journey, all channels should be in one funnel.
Setting up the tool is a pain in the ass. Even though their customer support executives are quite helpful, setting up & integrating with your backend & analytics will make at least a month.
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Aashish K.

Apparel & Fashion, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Reviewed 6 years ago
Pros

Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons

Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Vendor response

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

PS
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Pankaj S.

1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Reviewed 6 years ago
Pros

There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!

Cons

Intially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.

Vendor response

Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

PK
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Patrick K.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Terrible Tech Support

Reviewed 2 years ago
Pros

The price is good, a fairly no-nonsense API.

Cons

The billing process is terrible, if your card expires you get a bill with no info on how to fix it. You shoot a message to the drone on the chat, and get no help at all. Don't expect to get support with this issue and plan for your emails to go down for 24 - 48 hours.

AR
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Anil R.

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Netcore is Best Email marketing tool for pushing bulk emails with personalized offer

Reviewed 4 years ago

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns and trigger campaigns.

Pros

Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.

Cons

I dont have any dislike for this tool, Its best email marketing in the market for doing your inbound and outbound email marketing campaigns.

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Anmol A.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Inexpensive bulk email marketing tool

Reviewed 2 years ago
Pros

Campaign Management is very inexpensive in Netcore, we used to send lakh of emails every single day from this tool, with good deliverabilty.

Cons

The user interface of this product is not that great. But I've heard that they have drastically improved it. yet to try that.

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