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Top Rated Customer Engagement Software with Engagement tracking - Page 10

Last updated: October 2026

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387 software options

Pushwoosh logo

Retain your valuable audience through effective messaging

Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging.

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BrandBastion logo

Unlock the power of social engagement

BrandBastion Lite helps you to manage, reply, hide and analyze all social media conversations faster than ever and from one place. Maximize customer engagement with our AI-powered solution!

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Salesdrive logo

Advanced sales enablement platform for commercial B2B teams

Salesdrive provides teams with an unfair competitive advantage by offering engaging presentations, compelling business cases and even AR or XR experiences. Linked to your CRM data, it helps to increase efficiency throughout the sales cycle.

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Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

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Dataroid logo

Gain customer insights and take personalized actions

Dataroid is a digital analytics and omnichannel customer engagement software designed to helps businesses analyze and gain visibility into customer behavior across various online channels and improve customer lifetime value (CLV) by engaging with the target audience in a relevant and personalized manner.

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StoryPulse logo

Closed loop customer assessment & response management tool

StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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Arena logo

Group Live Chat Platform

Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Cheetah Digital logo

Enterprise Multi-channel Campaign Management

With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

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Marigold Grow logo

Custom engagement and insights platform

Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

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Userflow logo

AI-powered product adoption platform that drives growth

Userflow is an AI-powered product adoption platform that helps SaaS teams onboard, guide, and support users in-app. Create personalized experiences, drive activation and adoption, and reduce churn—all without code.

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The Loop Experience Platform logo

Engage Everywhere

Loop® is a real-time experience management platform for location-based operations that have physical locations to manage as well as digital and social touchpoints. The Loop Experience Platform includes a suite of channels for collecting insights and engaging with customers.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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Screeb logo

We help companies to (re)connect with their customers

The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Mehery logo

Multi-channel customer engagement tool

Mehery is a customer engagement tool that allows businesses to connect with customers across multiple channels like WhatsApp, Facebook Messenger, Telegram, and more from one unified workspace. Key features include smart broadcasting, automated workflows, chatbots, analytics, and open APIs for easy integration.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps organizations engage customers by collecting feedback across every touchpoint, analyzing it with AI, and automatically routing responses to the right team—closing the loop quickly and turning feedback into stronger customer relationships.

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Khoros Communities logo

Community & self-service knowledge base for enterprises

Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise & share experiences. Features include content moderation, custom branding, reports & analytics, gamification, content syndication & more.

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CleverTap logo

User Retention Platform for High-Growth Mobile Apps

Use the right channel, device and message - all at the right time to engage efficiently and reduce time-to-value and time to monetization.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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