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SurveySensum Logo

SurveySensum is a leading customer feedback platform.

SurveySensum - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is SurveySensum?

SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc.

SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.

Benefits of using SurveySensum

- AI-enabled platform provides real-time customer feedback through surveys to boost sales and retention

- Offers NPS, CSAT, CES surveys to map customer journey and uncover insights

- Easy to use interface allows launching surveys in 30 minutes without extensive training

- CX experts analyze feedback and provide recommendations to improve customer satisfaction

- Robust data security with encryption, access controls, and backups ensures feedback data protection

Starting from

199

Per month

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SurveySensum's features

Customizable Templates
Data Analysis Tools
Data Import/Export
Mobile Survey
Multi-Channel Distribution
Offline Response Collection
Question Library
Randomization
Reporting/Analytics
Response Quotas
Response Validation
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
URL Customization

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SurveySensum pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

5.0

/5

1

Starting from

199

Per month

Per Feature

SurveySensum support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

SurveySensum reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

SurveySensum FAQs

Q. What type of pricing plans does SurveySensum offer?

SurveySensum has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of SurveySensum?

SurveySensum has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SurveySensum support?

SurveySensum supports the following languages:
English


Q. Does SurveySensum offer an API?

Yes, SurveySensum has an API available for use.


Q. What other apps does SurveySensum integrate with?

SurveySensum integrates with the following applications:
Zapier, Slack, Intercom


Q. What level of support does SurveySensum offer?

SurveySensum offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

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