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Upland Panviva
Knowledge management solution for businesses
(2)
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Upland Panviva has the following pricing plans:
Starting from: $20.00
These products have better value for money
Q. Who are the typical users of Upland Panviva?
Upland Panviva has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Upland Panviva support?
Upland Panviva supports the following languages:
English
Q. Does Upland Panviva offer an API?
Yes, Upland Panviva has an API available for use.
Q. What level of support does Upland Panviva offer?
Upland Panviva offers the following support options:
24/7 (Live rep), Knowledge Base, Phone Support
Upland Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.
Typical customers
Platforms supported
Support options
Training options
Starting from
20
Starting from
Free
Value for money
No reviews
Starting from
20
Value for money contenders
Functionality
5.0
/5
1
Total features
44
11 categories
Functionality contenders
Overall Rating
5.0
/5
1
Positive reviews
100
%
1
0
0
0
0
Overall rating contenders
Daniel A.
Financial Services, 51-200 employees
Review source
Share this review:
We just recently brought on this product for our call center and support staff. It's a simple to use step-by-step process guide -- letting our staff quickly learn how to do complex and not-too-often tasks without having to read through a huge manual. Having everything in one database, instead of multiple word docs/pdfs, saves time and frustrations.
Easy enough that any employee can figure it out, regardless of skill or aptitude.
Takes a very long time to setup. Not so much a fault of the software, just the nature of the service--we have to write all the process guides and put them into the system.