getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software for Small Business (2026) - Page 18

Last updated: March 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


606 software options

Dynata Insights Platform logo

Customer journey mapping tools for market researchers

learn more
Dynata Insights Platform is available for Small Business and offers the following support options: Chat, Email/Help Desk.

Read more about Dynata Insights Platform

Users also considered
CafeX Suite logo

One-click web, audio & video collaboration

learn more
CafeX Suite is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about CafeX Suite

Users also considered
appICE logo

Mobile marketing automation platform

learn more
appICE is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about appICE

Users also considered
Scratcher logo

Gamification platform for marketers, eCommerce & businesses

learn more
Scratcher is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Scratcher

Users also considered
Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

learn more
Wrench.ai is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Wrench.ai

Users also considered
Responso logo

Customer Engagement for eCommerce

learn more
Responso is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Responso

Users also considered
Retain logo

Engage customers before they reach collections

learn more
Retain is available for Small Business and offers the following support options: Email/Help Desk.

Read more about Retain

Users also considered
Coupontools logo

Mobile Marketing

learn more
Coupontools is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

Read more about Coupontools

Users also considered
Twixor logo

Customer communications management software

learn more
Twixor is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Twixor

Users also considered
OpenText Communications logo

Cloud-based customer communications management solution

learn more
OpenText Communications is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about OpenText Communications

Users also considered
Seraf logo

Less searching, more doing.

learn more
Seraf is available for Small Business and offers the following support options: Email/Help Desk.

Read more about Seraf

Users also considered
Payemoji logo

OMNI Channel Messaging Service

learn more
Payemoji is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Payemoji

Users also considered
Ternair logo

Marketing Automation & Customer Data Platform

learn more
Ternair is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about Ternair

Users also considered
Nosto logo

Personalized shopping experiences for e-commerce businesses

learn more
Nosto is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about Nosto

Users also considered
Nixxis Contact Suite logo

Axxelerate your customer interactions

learn more
Nixxis Contact Suite is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Nixxis Contact Suite

Users also considered
StackAdapt logo

Programmatic advertising platform for marketing campaigns

learn more
StackAdapt is available for Small Business and offers the following support options: Email/Help Desk.

Read more about StackAdapt

Users also considered
Optimove logo

Customer-led Marketing Platform

learn more
Optimove is available for Small Business and offers the following support options: 24/7 (Live rep).

Read more about Optimove

Users also considered
iNexus logo

Contact center & predictive dialer solution

learn more
iNexus is available for Small Business and offers the following support options: 24/7 (Live rep).

Read more about iNexus

Users also considered
Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

learn more
Small Business WiFi is available for Small Business.

Read more about Small Business WiFi

Users also considered
Vivocha logo

Next Generation Customer Interaction Platform

learn more
Vivocha is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Vivocha

Users also considered
Vocally logo

Feedback capture and analysis solution

learn more
Vocally is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Vocally

Users also considered
Repro logo

Web-based customer engagement platform

learn more
Repro is available for Small Business and offers the following support options: Chat.

Read more about Repro

Users also considered
DeepConverse logo

The complete customer support automation platform

learn more
DeepConverse is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about DeepConverse

Users also considered
SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

learn more
SPREAD is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about SPREAD

Users also considered
Birdeye Messaging logo

Omnichannel customer communication platform

learn more
Birdeye Messaging is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum.

Read more about Birdeye Messaging

Users also considered