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Customer Engagement Software for Small Business (2026) - Page 17

Last updated: March 2026

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606 software options

Gainsight PX logo

Product experience analysis platform

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Gainsight PX is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Wigzo logo

Hyper Ecommerce growth with performance marketing automation

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Wigzo is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base.

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LEAP logo

Cloud-based customer engagement tool for retailers.

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LEAP is available for Small Business and offers the following support options: Chat.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Gallabox logo

A single, collaborative customer communication tool

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Gallabox is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Square Marketing logo

Email and SMS marketing automation tool

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Square Marketing is available for Small Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support.

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Upsy logo

Cloud-based personalization tool for online shopping.

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Upsy is available for Small Business and offers the following support options: Phone Support.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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Engagely is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

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Antlere  logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

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Apteco PeopleStage is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

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Evam logo

Real-time customer journey orchestration platform

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Evam is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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Fanomena Events logo

Customer engagement software for event organizers

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Fanomena Events is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Chat, 24/7 (Live rep).

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is available for Small Business and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base.

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Avantage Business logo

The connected customer relationship management solution

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Avantage Business is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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StoryPulse logo

Closed loop customer assessment & response management tool

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StoryPulse is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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BEYABLE logo

#1 CRO Platform

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BEYABLE is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, Chat.

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LiveHelp logo

Live chat platform for customer care & customer engagement

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LiveHelp is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Email/Help Desk.

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Users also considered
CafeX Suite logo

One-click web, audio & video collaboration

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CafeX Suite is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Seraf logo

Less searching, more doing.

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Seraf is available for Small Business and offers the following support options: Email/Help Desk.

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Twixor logo

Customer communications management software

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Twixor is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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