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Customer Engagement Software Integrated with ServiceNow (2026)
Last updated: April 2026
24 software options
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A single place for team communication and workflows
Read more about Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
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Cloud-based contact center software
Read more about CXone Mpower
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Customer experience management (CXM) platform
Read more about XM for Customer Experience
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Customer relationship management solution
Read more about Salesforce Marketing Cloud
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AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
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Customer interaction & support platform with CRM integration
Read more about UJET
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Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
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Accelerate Digital Adoption
Read more about Whatfix
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Cloud Call Center Solutions
Read more about 3CLogic
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Your all-in-one messaging tool.
Read more about Whispir
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The pioneer and market leader in Experience Management
Read more about Medallia Experience Cloud
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Enterprise Conversational AI Platform
Read more about Cognigy.AI
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Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Answers - Spot On!
Read more about Korra
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Omni-channel customer communication and engagement
Read more about Infobip
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Artificial Intelligence-based knowledge management solution
Read more about Capacity
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Accelerate Revenues with Customer Engagement Management
Read more about Totango
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Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
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Customer experience and survey management software
Read more about Alida
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Cloud-based messaging and conversational AI platform
Read more about Pypestream
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OMNI Channel Messaging Service
Read more about Payemoji
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AI powered customer communication platform
Read more about Nuacem AI