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Customer Experience Software with Benchmarking (2026) - Page 3

Last updated: April 2026

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67 software options

Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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QuickMetrix logo

AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE

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QuickMetrix is a new-generation digital customer engagement management platform for Social Listening, Online Reputation Management , Social CRM, Social Publishing, Surveys & Crisis Management.

Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi

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Honestly logo

Honest employee & customer feedback collection

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Honestly is an online, multi-channel platform for collecting employee and customer feedback through automated, customizable and branded pulse surveys that are then analyzed to produce actionable insights around areas of improvement in terms of productivity, talent retention and customer satisfaction

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QaizenX logo

Listen - Act - Improve

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QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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Umanest logo

Loyalty and reputation toolkit for property managers.

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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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Pixis Insights UI/UX logo

See your product through your user's eyes.

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Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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Zoomph logo

Digital Intelligence Reimagined

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Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences.

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Ipiphany logo

Customer feedback analysis and insights

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Ipiphany delivers AI-powered CX insights: analyse surveys, NPS, and reviews to uncover root causes and improve retention.

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Calton logo

Reputation and local listings management

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Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

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Cint logo

Feeding the world's curiosity

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Cint's global research technology allows you to find the right survey participants for your research needs. Our innovative and flexible technology helps you expand your business with high-quality insights from real people.

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PowerReviews logo

Ratings and Review Management Software

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PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Krezzo logo

OKR & Business Performance Management

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Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

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Kantar Marketplace logo

Market research software trusted by leading brands

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Kantar Marketplace is an automated market research platform designed for insights professionals, marketers, and agencies who want to test, learn and move faster. It is the only market research platform with solutions that have been independently validated to predict sales and brand growth.

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SMG logo
(0)

Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Operata logo
(0)

Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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Echo AI logo
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Generative AI based conversation intelligence platform

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Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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