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Top Rated Customer Experience Software with Freelancers - Page 24

Last updated: November 2026

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605 software options

TRACX logo
(0)

SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Permut logo
(0)

Cloud-based AI customer engagement for all sizes

Permut is a cloud-based AI customer engagement platform deploying autonomous agents for support, retention, and feedback across web.

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Quackback logo
(0)

Open source tool for feedback and roadmaps

Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

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Pulseri logo
(0)

Surveys and low-score alerts for small SaaS teams

Customer and employee surveys (NPS, CSAT, CES, eNPS) with low-score alerts and flat pricing, built for small SaaS teams.

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Localworks logo
(0)

Reputation and review management solution

Localworks is a cloud-based platform that allows businesses to manage their local listings and view customer reviews.

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Customer Lobby logo
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Cloud-based customer engagement software

Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

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Press'nXPress logo
(0)

Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

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Klozent logo
(0)

Cloud CRM with AI lead scoring for sales teams

Cloud-based CRM for fast-growing sales teams that automates lead capture from Meta, Google, web forms, and WhatsApp.

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BetterFeedback logo
(0)

Qualitative customer feedback analysis software

BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

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Behavure logo
(0)

Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Evermuse logo
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Cloud-based customer experience solution

Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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SMG logo
(0)

Changing how brands act on customer + employee insights

SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Shine logo
(0)

Customer interview & proof automation platform

Shine is a customer proof engine that conducts and records customer interviews, then transforms the conversations into case studies, reviews, advertisements, and sales materials. The platform verifies claims against interview recordings and provides sales representatives with documented customer proof for use in deals. Shine includes features such as Story Studio, Review Studio, Net Promoter Score tracking, and customer satisfaction measurement capabilities.

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SuccessBoard logo
(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Nextpond logo
(0)

Business process & customer experience management

Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

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Lyriko logo
(0)

Cloud-based and on-premise platform for customer engagement.

Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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All Buddy - Smart Contacts & Relationship Manager logo
(0)

Smart contact & relationship manager app

All Buddy - Smart Contacts & Relationship Manager is a contact and relationship management tool designed to help users organize.

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CrossCX logo
(0)

Quality monitoring, speech analytics & VoC

CrossCX connects your interactions, your data and your quality evaluations to understand, control and improve customer experience, with human agents and AI agents alike. Six modules, one platform.

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Rapidr logo
(0)

Build Remarkable Products by Listening to your Customers.

Rapidr is a cloud-based customer experience platform, which helps businesses in technology, consulting, and other industries collect and manage user feedback. The solution offers various features such as a feedback portal, collaboration tools, custom branding, access control, voting, private boards, text editor, email notifications, and more. Rapidr also facilitates third-party integration with various applications such as Slack and Intercom.

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Ordaana logo
(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

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Proto AICX Chat logo
(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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Review Analytics logo
(0)

Software to discover actionable insights about your reviews

Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

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Axialys logo
(0)

AI-powered cloud telephony for contact centers

Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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etrack1 logo
(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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3PL Listing logo
(0)

Web-based 3PL directory for US & Canada ecommerce

Web-based directory of 298 US and Canada 3PL companies across 622 locations, filterable by state, service type, and sales channel.

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