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Top Rated Customer Experience Software with Freelancers - Page 23

Last updated: November 2026

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605 software options

Fiilster logo

Collect feedback regularly. No IT required. GDPR compliant.

Fiilster helps businesses collect and act on customer feedback systematically — not just once, but as an ongoing process. Share surveys via link, QR code, or mobile. Real-time dashboard, branded surveys, GDPR compliant, EU data hosting.

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Metacommerce logo

Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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TINT logo

The social media display platform used by 45,000 brands

TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere.

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Platform One logo

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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iRoom logo

QR guest messaging and room service with AI translation

Guest experience software for hotels: a QR code in each room lets guests chat with staff, request service and order food in their own language, with live request status, real-time translation in 100+ languages, an AI assistant for instant answers, and guest reviews with analytics.

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sterloCare logo

sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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Qmatic logo

Customer journey management solution for enterprise clients

Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

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ER Express logo

Virtual queues & intake for hospitals and vets

ER Express is a cloud-based virtual waiting system with digital intake tools and provides the ability to create virtual queues for human and animal healthcare facilities.

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FeedMetrics logo

AI-powered feedback & complaint management system

FeedMetrics is an AI-powered platform for managing feedback and complaints, gathering input from customers and employees via surveys, campaigns, and complaint channels. Its AI sentiment analysis identifies themes, prioritizes issues, and triggers workflows to assign ownership based on risk. FeedMetrics centralizes feedback management for customer and employee experience initiatives across industries.

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unitQ logo

Independent QA for every human and AI support conversation

Independent QA that scores every human and AI support conversation against your standards.

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eGain Suite logo

Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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OMQ logo

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Qnvert logo

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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EverAfter logo

Cloud-based digital customer success platform for B2B

Cloud-based, no-code B2B customer success platform for CSMs and RevOps teams, offering AI-powered hubs and engagement tracking.

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Echo AI logo

Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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SQM CX Quality™ logo

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Touchpoint CX logo

Empower employees to improve customer experience

Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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Moostoo logo

Cloud-based event management platform, any size

Cloud-based event management platform for in-person, virtual, and hybrid events, with registration, ticketing, and attendee engagement.

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Lokulus logo

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Reeview logo

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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Evous logo

Cloud-based AI training platform for enterprises

Evous is a cloud-based AI corporate training and sales enablement platform that converts existing knowledge assets into KPI-linked.

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Fresh Relevance logo

Make the engaging customer experience you envision a reality

Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed.

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HealUs logo

Cloud-based EHR for multi-specialty practices

Cloud-based, ONC-certified EHR unifying clinical documentation, AI Scribe, scheduling, and e-prescribing for ambulatory practices.

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FORTVISION logo

Manage Personalized Journeys for Every User.

FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Supahub logo

Customer feedback collection tool

Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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