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Top Rated Customer Experience Software with Web based - Page 15

Last updated: September 2026

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672 software options

Gallabox logo

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Howazit logo

Howazit collects feedback from customers and acts upon it.

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Waymaker logo

Cloud-based business performance management solution

Waymaker is an intelligent management platform that helps leaders grow their organizations and achieve goals. The software includes several key features to set clarity, empower accountability, and accelerate outcomes.

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Fin logo

Perfect customer experiences made possible with Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer.

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Crowdtech logo

Market research solution for organizations

Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Newired logo

Contextual guidance for in-app support

Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Cyara logo

Deliver flawless customer experiences with less effort

Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Drift logo

Live chat & in-app messaging for sales & marketing

Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Appy Pie Live Chat logo

Live chat software for customer experience management

Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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WelcomeTrack logo

A customer relations tool to monitor and control shipments.

WelcomeTrack software helps e-commerce platforms optimize the delivery of products by promoting proactive measures. It helps improve the customer experience and encourages buyers to return to the store due to the quality of service.

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Track logo

An intelligent system for customer experience management

Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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Repustate logo

Natural language processing tool for automotive businesses

Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

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Kantar Marketplace logo

Market research software trusted by leading brands

Kantar Marketplace is an automated market research platform designed for insights professionals, marketers, and agencies who want to test, learn and move faster. It is the only market research platform with solutions that have been independently validated to predict sales and brand growth.

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Caliber logo

Smarter decisions start with stakeholder intelligence.

Caliber is the world's leading stakeholder intelligence company. Founded in 2016 in Copenhagen, we run thousands of stakeholder interviews daily across 50+ countries, turning data into action through AI-enabled analysis and expert interpretation. Clients include Airbus, ASML and AstraZeneca.

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Intelligent Engagement Platform logo

Customer engagement and experience software

NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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Surveytagger logo

Feedback Text Categorizer

Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.

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Inline Manual logo

Digital adoption platform facilitating customer engagement

Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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LoyaltyXpert logo

Customer Loyalty Management Platform

AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

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UserExperior logo

Everything you need to analyze digital experience.

UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

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Omnichannel Personalization logo

Omnichannel eCommerce recommendations & content optimization

A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.

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Observe.AI logo

Cloud-based contact center AI platform for enterprises

Observe.AI is a cloud-based AI platform for enterprise contact centers that unifies Voice AI agents, real-time agent assistance.

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Heap logo

All-in-one solution for creating great digital experiences.

Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

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Broadcaster BOT logo

Connect the world with your company.

BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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