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Top Rated Customer Experience Software with Free - Page 8

Last updated: November 2026

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188 software options

ReFrame Engage logo
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Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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First logo
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Cloud-based no-code app builder for teams

Cloud-based, AI-driven app builder that converts plain-language prompts into working, shareable apps with no coding required.

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FORTVISION logo
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Manage Personalized Journeys for Every User.

FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Supahub logo
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Customer feedback collection tool

Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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TRACX logo
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SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Permut logo
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Cloud-based AI customer engagement for all sizes

Permut is a cloud-based AI customer engagement platform deploying autonomous agents for support, retention, and feedback across web.

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Quackback logo
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Open source tool for feedback and roadmaps

Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.

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Shine logo
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Customer interview & proof automation platform

Shine is a customer proof engine that conducts and records customer interviews, then transforms the conversations into case studies, reviews, advertisements, and sales materials. The platform verifies claims against interview recordings and provides sales representatives with documented customer proof for use in deals. Shine includes features such as Story Studio, Review Studio, Net Promoter Score tracking, and customer satisfaction measurement capabilities.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Proto AICX Chat logo
(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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Review Analytics logo
(0)

Software to discover actionable insights about your reviews

Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

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Indiedaddy logo
(0)

Software platform for independent businesses

Indiedaddy is a software platform designed to support independent businesses with tools for managing and growing their operations.

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