App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Free Customer Experience Software

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

167 software options

Sponsored

1 filter applied


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

Freshdesk logo

Freshdesk

4.5
(2.8K)

Online helpdesk system and customer service software

visit website
Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

Read more about Freshdesk

Users also considered
FullStory logo

FullStory

4.6
(64)

Everything you need to know about your digital experience.

visit website
Free
Contact FullStory for pricing details.

Read more about FullStory

Users also considered
SurveySparrow logo

SurveySparrow

4.4
(63)

Conversational survey tool

visit website
Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually and there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Business Plan at $99, Enterprise Plan at $499, and the Elite Plan are the pricing plans offered.

Read more about SurveySparrow

Users also considered
GetFeedback logo

GetFeedback

4.7
(49)

Send better surveys. Collect better feedback.

visit website
Users also considered
Alchemer logo

Alchemer

4.5
(298)

Capture feedback your way. Put it to work right away.

visit website
Free
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information

Read more about Alchemer

Users also considered
Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

visit website
Free
Free - up to 3 users, forever! Standard - $14/agent/month Professional - $23/agent/month Enterprise - $40/agent/month A 15-day free trial is available.

Read more about Zoho Desk

Users also considered
Jotform logo

Jotform

4.6
(1.1K)

Powerful Forms Get It Done

visit website
Free
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Read more about Jotform

Users also considered
NiceJob  logo

NiceJob

4.9
(175)

Reputation marketing with reviews, social & SEO tools

visit website
Free
NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free

Read more about NiceJob

Users also considered
Krezzo logo

Krezzo

(0)

OKR & Business Performance Management

visit website
Users also considered
Key Survey logo

Key Survey

4.6
(39)

Cloud based and on premise survey software

learn more
Free
Contact Key Survey for pricing information or a quote.

Read more about Key Survey

Users also considered
SurveyLegend logo

SurveyLegend

4.6
(775)

Mobile-friendly survey management platform

visit website
Free
SurveyLegend offers 4 pricing tiers: Starter: Free for 3 surveys Pro: $19/month for 20 surveys Business: $39/month for unlimited surveys Legendary: $89/month for unlimited surveys SurveyLegend has monthly and yearly plans. With a yearly plan, users save 25%.

Read more about SurveyLegend

Users also considered
LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

visit website
Free
14-day free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $49/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

Read more about LiveAgent

Users also considered
VideoAsk logo

VideoAsk

4.7
(58)

Get personal with face-to-face interactions: at scale

visit website
Free
Grow plan: $24/month (paid annually) Brand plan: $40/month (paid annually) Monthly plans also available.

Read more about VideoAsk

Users also considered
Usage Intelligence logo

Usage Intelligence

4.3
(7)

Usage analytics solution built for distributed software

visit website
Free
Custom pricing for your product usage analytics requirements is available.

Read more about Usage Intelligence

Users also considered
Moxo logo

Moxo

4.1
(16)

Your Client Portal, Your OneStop Digital Experience.

visit website
Free
Contact Moxtra directly for pricing information.

Read more about Moxo

Users also considered
Typeform logo

Typeform

4.7
(675)

Make data collection an experience with custom forms

visit website
Free
Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Read more about Typeform

Users also considered
Tidio logo

Tidio

4.8
(354)

Communicator for businesses. live chat, messenger and email

visit website
Free
7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever. Forever-free plan. 3 chat operators included. Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others). Communicator plan. 1 chat operator included, from $15,83/mo. All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo Chatbots plan. 3 chat operators included, from $40,83/mo. All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration

Read more about Tidio

Users also considered
Pobuca Experience Cloud logo

Pobuca Experience Cloud

4.5
(2)

Customer experience (CX) analytics platform

visit website
Users also considered
Pendo logo

Pendo

4.5
(204)

Product usage & behavior data capture

visit website
Free
Free with up to 1,000 monthly active users. Each Pendo Free subscription includes: one web, one Android, and one iOS application key, no-code analytics and in-app guides, and full access to the Pendo community and resource center. For greater than 1,000 monthly users contact Pendo for a custom pricing plan.

Read more about Pendo

Users also considered
CallPage logo

CallPage

4.4
(31)

Website button & pop-up widget for automated call backs

visit website
Free
Basic Plus: $19 per month, billed annually Professional: $97 per month, billed annually Premium: $247 per month, billed annually Enterprise: Individual Offer

Read more about CallPage

Users also considered
Zoho CRM logo

Zoho CRM

4.3
(6.1K)

CRM software that helps you sell smarter, better, faster.

visit website
Free
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually). Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Read more about Zoho CRM

Users also considered
Broadly logo

Broadly

4.8
(270)

Online review & reputation management for small businesses

visit website
Free
Contact Broadly for detailed pricing information.

Read more about Broadly

Users also considered
Pyze logo

Pyze

4.8
(19)

Actionable customer intelligence for brands & enterprises

visit website
Free
Growth plan: free Warp Speed plan: $299/month paid annually (or $399/month when paid monthly) Enterprise plan: contact Pyze for a custom pricing plan

Read more about Pyze

Users also considered
ProfitWell logo

ProfitWell

4.7
(21)

Real-time analytics for subscription businesses—100% free

visit website
Users also considered
SlashQ logo

SlashQ

(0)

Queue management solution

visit website
Users also considered