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Free Customer Experience Software

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FullStory logo

FullStory

4.6
(65)

Everything you need to know about your digital experience.

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Free
Contact FullStory for pricing details.

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Alchemer logo

Alchemer

4.5
(300)

Give every customer a voice. Make every voice matter.

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Free
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information

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SurveySparrow logo

SurveySparrow

4.4
(79)

Conversational survey tool

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Free
Ranging from Free to Elite, there are 5 plans available to the user. Users can choose to be billed quarterly/annually and there is also pro-rated refunding available. The Basic Free Plan at $0, Starter Plan at $19, Premium Plan at $49, Business Plan at $99, Enterprise Plan at $499, and the Elite Plan are the pricing plans offered.

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Freshdesk logo

Freshdesk

4.5
(3K)

Online helpdesk system and customer service software

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Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

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CallPage logo

CallPage

4.4
(36)

Website button & pop-up widget for automated call backs

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Free
Basic Plus: $19 per month, billed annually Professional: $97 per month, billed annually Premium: $247 per month, billed annually Enterprise: Individual Offer

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Jotform logo

Jotform

4.6
(1.4K)

Powerful Forms Get It Done

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Free
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

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Krezzo logo

Krezzo

5.0
(1)

OKR & Business Performance Management

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VideoAsk logo

VideoAsk

4.8
(61)

Get personal with face-to-face interactions: at scale

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Free
Grow plan: $24/month (paid annually) Brand plan: $40/month (paid annually) Monthly plans also available.

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SurveyLegend logo

SurveyLegend

4.6
(852)

Mobile-friendly survey management platform

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Free
SurveyLegend offers 4 pricing tiers: Starter: Free for 3 surveys Pro: $19/month for 20 surveys Business: $39/month for unlimited surveys Legendary: $89/month for unlimited surveys SurveyLegend has monthly and yearly plans. With a yearly plan, users save 25%.

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Survicate logo

Survicate

4.5
(29)

Get continuous insights from the entire user journey

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Free
Survicate offers 6 plans: Free: $0/month Feedback Starter: $99/month Advanced Researcher: $149/month Feedback Automation: $199/month Team Insights: $299/month Scale: $199/month

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Zoho Desk logo

Zoho Desk

4.5
(2K)

Superior customer service. Lasting experiences.

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Free
Free - up to 3 users, forever! Standard - $14/agent/month Professional - $23/agent/month Enterprise - $40/agent/month A 15-day free trial is available.

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ReFrame Engage logo

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

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Free
Please contact WSD Digital for pricing details.

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LiveAgent logo

LiveAgent

4.7
(1.3K)

Great customer service starts with better help desk software

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Free
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $9/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month

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Usage Intelligence logo

Usage Intelligence

4.3
(8)

Usage analytics solution built for distributed software

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Free
Custom pricing for your product usage analytics requirements is available.

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Moxo logo

Moxo

4.1
(16)

Your Client Portal, Your OneStop Digital Experience.

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Free
Contact Moxtra directly for pricing information.

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Typeform logo

Typeform

4.7
(759)

An online form builder that lets you collect data with ease.

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Free
Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

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Zoho CRM logo

Zoho CRM

4.3
(6.2K)

CRM software that helps you sell smarter, better, faster.

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Free
Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users. Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually). Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually). Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually). Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

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Broadly logo

Broadly

4.8
(334)

Online review & reputation management for small businesses

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Free
Contact Broadly for detailed pricing information.

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Pyze logo

Pyze

4.8
(19)

Actionable customer intelligence for brands & enterprises

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Free
Growth plan: free Warp Speed plan: $299/month paid annually (or $399/month when paid monthly) Enterprise plan: contact Pyze for a custom pricing plan

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Smartlook logo

Smartlook

4.7
(134)

Qualitative analytics for websites and mobile apps

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Free
Free: 3,000 sessions/month Pro: 200,000 sessions/month Ultimate: 1,000,000 sessions/month

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NiceJob logo

NiceJob

4.9
(187)

Reputation marketing with reviews, social & SEO tools

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Free
NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free

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Wootric logo

Wootric

4.6
(12)

Modern customer experience and feedback management tool

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Free
Track a single metric like NPS for free. Pay for advanced features.

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ThinkOwl logo

ThinkOwl

(0)

Customer service software powered by AI

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Free
Free: For small support teams €0 max. 5 users Standard: For growing support teams €42 user/month Professional: For larger businesses Now €79 user/month Enterprise: For the most advanced support teams €149 per user/month Enterprise Plus: For businesses that need maximum versatility €199 per user/month

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Sogolytics logo

Sogolytics

4.7
(710)

Customer and employee experience management platform.

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Free
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year Premium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Contact vendor for pricing SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.

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CXInfinity logo

CXInfinity

(0)

Contact Center, Credit Union, Banking, Healthcare, Retail

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Users also considered