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App comparison

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Top Rated Customer Experience Software with Free - Page 3

Last updated: November 2026

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188 software options

ThriveDesk logo

Customer experience software for small businesses

ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Survey Analytica logo

Cloud-based survey platform

Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

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OnceHub logo

Be where it matters. Bring your A game and sell.

OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Pyze logo

Actionable customer intelligence for brands & enterprises

Pyze is an actionable customer intelligence suite which helps brands and enterprises to maximize user retention through AI-based engagement and personalization

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Jahia logo

Digital experience and content management platform

Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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allswers logo

Customer and employee engagement platform

allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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hello24.ai logo

Conversational commerce platform

DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Bizrate Insights logo

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MFour Studio logo

Capture your customers at consideration.

The ultimate platform for surveys, behavior data analysis, and consumer research. Easily identify personas, fine-tune pitches, create outstanding products, and achieve peak performance.

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Surveyapp logo

Software for creating and managing feedback and surveys

Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

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SoLike logo

SoLike is a response generator for customer reviews online.

SoLike is an advanced automation platform for managing responses to online customer reviews. Utilizing artificial intelligence, SoLike enables businesses to respond to comments across various platforms with increased efficiency, reducing response time by a factor of five.

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ImageEngine logo

Website and search engine optimization software

ImageEngine is a website optimization software designed to help businesses detect visitors’ devices such as smartphones, tablets, or, PCs and optimize and deliver high-quality images via a content delivery network (CDN). It enables marketing teams to analyze search engine optimization (SEO) rankings for websites, manage sales conversion operations, and track web performance scores.

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Collectchat logo

AI website chatbot for leads, bookings and payments

Collectchat is a website chatbot that improves customer experience with instant, 24/7 AI answers from your website, files and FAQs, then collects feedback, bookings, orders and support requests in a friendly conversation.

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Feedspace logo

Collect, manage & share audio, and video testimonials.

Feedspace is essential in many aspects of business. It allows for feedback collection, automation of recruitment processes, creation of marketing strategy, product growth, and more.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Responsly logo

Grow your business by caring for people

Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution.

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Personyze logo

AI website personalization, recommendations and A/B testing

Personyze is AI website personalization software. An AI agent builds campaigns from a plain-language description, AI recommendations and an AI chat agent work from each visitor's behavior and the site's own content, and every change can be A/B tested, on any website and with no developer.

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Trustmary logo

Improve your website with fresh reviews

Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Wondering logo

Make product decisions 16x faster with AI-led research.

Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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