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Free Customer Experience Software - Page 3
Last updated: March 2026
175 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management tool for home service businesses.
1 technician: $99/mo - Up to 3 technicians: $249/mo - Up to 7 technicians: $399/mo - Up to 15 technicians - $799/mo - Up to $30 technicians: $899/mo - 30+ technicians: Quote *Plus a one-time setup fee
Read more about pulseM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience and content management platform
Jahia offers a free version and a trial for 30 days. Paid plans include monthly subscriptions, details of which are outlined below: jContent Community Edition - Free jContent - Starting at €1700 per month jEnterprise - Starting at €3000 per month
Read more about Jahia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create high-converting funnels that turn visitors into leads
Scales with number of live funnels and monthly submissions
Read more about Involve.me
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one customer engagement platform
Pricing corresponds with MAU and platform features available to a partner. Contact InAppStory to obtain current pricing.
Read more about InAppStory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated, Worry-free Beta Testing
Contact Centercode for pricing details.
Read more about Centercode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive chatbot for collecting data & feedback
Free Lite: $18/month Standard: $35/month Plus: $69/month Agency: Custom pricing
Read more about Collect.chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
$25/month
Read more about ThriveDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based and on premise survey software
Contact Key Survey for pricing information or a quote.
Read more about Key Survey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for managing online communications
Boei is free forever for 1 button. You can upgrade for more options to a pricing plan: Free - Available to users for free Essentials - $8 per month Pro - $20 per month Agency - $75 per month
Read more about Boei
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free international cloud-based survey software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one solution for creating great digital experiences.
14-day free trial, no credit card required. Analysis - up to 10,000 sessions per month: free Infrastructure - millions of sessions per month: custom pricing
Read more about Heap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help companies to (re)connect with their customers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Owners Managers, Product People, Product Designers
We have monthly and annual subscription plans.
Read more about ProductMix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
JavaScript Form Builder — Simplify forms. Secure your data.
SurveyJS is free at the base and offers a perpetual developer-based licensing model for the Creator, PDF Generator and Dashboard libraries, meaning you can make a one-time payment and use the software indefinitely. We provide access to the latest product versions and technical support on a subscription basis. A subscription lasts for a 12 month period (of the original purchase date, or of the latest renewal date). You get permanent access to the versions released within this period. Developer licenses for all SurveyJS products are perpetual and come with a 90-day unconditional money-back guarantee. A volume discount (of up to 35% off) applies when purchasing 2 or more of the same product title.
Read more about SurveyJS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review management tool for small and midsize businesses
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create, design, and publish knowledge base, help center, FAQ
1. Free Plan: Free (1 Author & up to 25 pages) 2. Business Plan: Monthly Billing $79 per author/month, Monthly Billing $49 per author/month if billed annualy
Read more about ProProfs Knowledge Base
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn personalized product recommendations into sales!
With our smart quizzes, you can easily make your potential customers answer a couple of predefined questions that will clarify their needs and will show them the most appropriate product.
Read more about Quizell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience and engagement solution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based survey and feedback management tool
easyfeedback is offered across three pricing plans, outlined below. Starter: €49 per month, €490 per year for 1 user and 500 participants Business: €790 per year for 1 user and 5000 participants Professional: €948 per year for 1 user and 20,000 participants
Read more about easyfeedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based waitlist solution for service-based businesses
We’re committed to offering affordable solutions to businesses of all shapes and sizes. Only pay for what you need and don’t get bogged down with upsells and fine print limitations.
Read more about NextMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
All-inclusive pricing. No matter how many people you have. Included with all plans: -Unused responses roll over each month -A complete 30 day money-back guarantee -Full reporting functionality -Unlimited users for account access -Pay only for what you use; no per-agent pricing -Response & comment email alerts -Upgrade, downgrade or cancel your account at any time -Awesome Ministry of Magic support You can cancel at any time with no notice. You can have unlimited concurrent users, so only one licence is typically required.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational commerce platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Pay by month or the year, and cancel at any time. The Surveyapp trial comes with 60 free responses - 20 for each channel. Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code.
Read more about Surveyapp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CX Analytics to understand why your NPS drops