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Free Customer Experience Software - Page 4

Last updated: April 2026

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180 software options

Inline Manual logo

Digital adoption platform facilitating customer engagement

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Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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Me-Grow Enterprise logo
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Integrated Insights Management Platform (AI-powered)

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Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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Broadly logo

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Woopra logo

Real-time customer activity

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Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

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Refiner logo

User feedback & customer survey software for SaaS companies

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Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Canny logo

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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JourneyTrack logo
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Customer Journey Mapping. Reimagined.

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JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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Smaply logo

Customer experience solution with customer profile sharing

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Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

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Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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Collect.chat logo

Interactive chatbot for collecting data & feedback

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Collect.chat is an interactive chatbot platform that helps businesses capture leads, feedback, bookings, and more — automatically, 24/7.

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Chameleon logo

Product tour and survey creation for new user onboarding

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Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

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Yellow Tokens logo

Tool for managing feedback across social media & eCommerce

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Yellow Tokens centralizes feedback from your company and competitors across social media, review sites, and eCommerce. It delivers CSAT/NPS dashboards, SWOT analysis, and action plans to improve satisfaction and win over dissatisfied competitor customers.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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hello24.ai logo

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Wigzo logo

Hyper Ecommerce growth with performance marketing automation

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Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

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YoHe logo
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Feedback collection platform

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YoHe is a platform that has all the feedback tools that you need.

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LoginRadius logo

Customer Identity and Access Management Platform

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Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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LimeSurvey logo

Free international cloud-based survey software

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LimeSurvey is an open-source online survey tool offering a range of features for creating polls, questionnaires, and surveys. It supports complex validation rules, conditional logic, quota management, and is available in over 80 languages, catering to educational, business, and research needs.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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SurveyJS logo

JavaScript Form Builder — Simplify forms. Secure your data.

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SurveyJS is a product family of client-side UI components that simplify data collection in your JavaScript application. Create and style dynamic JSON-based forms using a self-hosted form builder that features a CSS theme editor and GUI for conditional rules and form branching.

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Wyapy logo
(0)

Feedback collection and analysis platform

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Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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Guest Service logo

Guest relationship management software

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GuestService is the ideal contact-free guest relationship management tool. You can handle guest referrals, reserve services, and break down your business. In addition, you can make progress with guests without having to integrate with third-party applications.

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LocalClarity logo

Local SEO for multi-location brands

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LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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