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Top Rated Customer Experience Software with Free - Page 4

Last updated: November 2026

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188 software options

MaestroQA logo

Cloud-based contact center QA & analytics platform

Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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Fullview logo

Cut support time in half with cobrowsing and session replays

Create more engaging customer experiences with Fullview. Record all user sessions, replay how your customers use your product and start live cobrowsing sessions when needed. All packed with strong privacy and troubleshooting features.

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QaizenX logo

Listen - Act - Improve

QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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UXArmy logo

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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JumpSeat logo

LEARN SIMPLY. WORK CONFIDENTLY.

LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform.

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Key Survey logo

Cloud based and on premise survey software

Gain the insights you need to win over even more customers.

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LoopedIn logo

Product roadmap and idea management software

LoopedIn is a product roadmap software that helps businesses collect feedback, manage ideas, announce updates, and more from within a unified platform. Staff members can create white-labeled public idea boards to let customers, website visitors and other stakeholders submit and vote on ideas.

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Calton logo

Reputation and local listings management

Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

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Formbricks logo

Cloud-based experience management software

Formbricks is a cloud-based and on-premise experience management software designed for industries such as health care, financial services, governmental organizations, and more that helps gather feedback on websites, applications, and other digital touchpoints.

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VYZR logo

Cloud AI voice & WhatsApp platform for Gulf SMBs

Cloud-based AI voice agent and WhatsApp automation platform for Gulf-region businesses, handling inbound/outbound calls and customer.

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Yellow Tokens logo

Spontaneous Feedback Intelligence & Action (SFIA)

Yellow Tokens is a Spontaneous Feedback Intelligence & Action (SFIA) platform that transforms public customer feedback into structured intelligence, prioritized opportunities, execution-ready action plans, and continuous business improvement.

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Guest Service logo

Guest relationship management software

GuestService is the ideal contact-free guest relationship management tool. You can handle guest referrals, reserve services, and break down your business. In addition, you can make progress with guests without having to integrate with third-party applications.

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Surveyed logo

Review management and market research software

Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

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Corelation logo

Anti-churn tool designed for B2B service providers

Corelation is an anti-churn tool designed for B2B service providers that is tailored to focus on the critical intersection of customer-to-employee relationships. It presents a streamlined solution for boosting retention rates, all through a user-friendly, automated platform.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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journy.io logo

Customer journey mapping tools

journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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Merren logo

Customer engagement and survey platform

Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

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PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Forsta logo

Cloud-based platform for creating online surveys

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

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Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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OneTap logo

Cloud-based customer experience software

OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

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AdamX logo

One AI platform to train, assist, engage, and forecast.

AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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