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Free Customer Experience Software - Page 2

Last updated: April 2026

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180 software options

pulseM logo

Reputation management tool for home service businesses.

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pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

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XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

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Survio logo

Turn feedback into growth with Survio.

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Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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allswers logo

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Eclipse AI logo

Predict and Prevent Customer Churn

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Eclipse AI is a cloud-based customer experience solution, which helps businesses in technology, health and wellness, retail, and other sectors handle customer data, mitigate churn risks, predict retention rates, and more.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Survey Analytica logo

Cloud-based survey platform

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Survey Analytica is a survey platform that comes with a vast collection of stunning templates. It saves users' valuable time and effort in designing surveys.

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Smile.io logo

Points, VIP & Referrals. Attract & retain loyal customers.

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The leading loyalty platform for ambitious Shopify brands.

Join thousands of Shopify Plus businesses accelerating growth through modern loyalty programs. Optimized for Shopify at scale.

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ZyraTalk logo

The Only AI Customer Service Solution You Need

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ZyraTalk is the all-in-one AI customer service solution that automates conversations for any business need. Experience mind-blowing AI capabilities to increase leads, automate customer support, and streamline processes like hiring with ZyraTalk.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix augments your customer experience with personalised onboarding & help and lets you optimise all your interactions with users for maximum effectiveness

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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SumUp logo

POS and payments processing software

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SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.

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Key Survey logo

Cloud based and on premise survey software

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Gain the insights you need to win over even more customers.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is an all-in-one customer experience platform with features like help desk, live chat, chatbot, and AI agents. Improve engagement by talking to customers in real time, automate answers with chatbot Flows, or use Tidio's AI agent to resolve up to 64% of all interactions.

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Newired logo

Contextual guidance for in-app support

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Newired is a 100% code free, enterprise digital adoption solution which helps companies guide, analyze & optimize user experience. Create interactive guidance layers on top of existing web-based apps or websites to provide step-by-step guidance.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.

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Fullstory logo

Every data point has a story to tell

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Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

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Jahia logo

Digital experience and content management platform

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Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Feedbackly logo

All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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MaestroQA logo

QA software with built-in quality analysis for call centers

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MaestroQA is a QA software with built-in quality analysis and agent coaching tools designed to help call centers improve customer experience.

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