getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Free - Page 7

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

180 software options

Verified Reviews logo

Review management software with rich snippets

learn more
Verified Reviews is a web-based customer review management software designed to help eCommerce businesses and retailers control the visibility of brands and optimize conversion rates by collecting, moderating, and publishing authentic reviews from consumers. It lets teams enhance online reputation and image, improve SEA and SEO performance, and retain and re-engage customers.

Read more about Verified Reviews

Users also considered
Trustpilot logo

Customer review management platform for online businesses

learn more
A customer review management tool that brings businesses and consumers together through reviews.

Read more about Trustpilot

Users also considered
pulseM logo

Reputation management tool for home service businesses.

learn more
pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

Read more about pulseM

Users also considered
Centercode logo

Automated, Worry-free Beta Testing

learn more
Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

Read more about Centercode

Users also considered
SumUp logo

POS and payments processing software

learn more
SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.

Read more about SumUp

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
SankeyJourney logo
(0)

Visualize Your Customer's Journey with SankeyJourney

learn more
Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

Read more about SankeyJourney

Users also considered
Emplifi Service Cloud logo
(0)

End-to-end care and support for your customer

learn more
Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

Read more about Emplifi Service Cloud

Users also considered
Mapster logo
(0)

Customer feedback surveys with user segmentation

learn more
Mapster is a feedback survey tool helping businesses collect and analyze user responses with contextual data. It links survey responses to users and their attributes, enabling segmentation by plan type, role, location, and custom parameters. Mapster supports surveys like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, and Product-Market Fit, which can be embedded in apps or shared via links.

Read more about Mapster

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
AdamX logo
(0)

One AI platform to train, assist, engage, and forecast.

learn more
AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

Read more about AdamX

Users also considered
Joonbot logo
(0)

No-code Chatbot

learn more
Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

Read more about Joonbot

Users also considered
Roundesk logo
(0)

Telecom and customer relationship software provider

learn more
Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Read more about Roundesk

Users also considered
Me-Grow Enterprise logo
(0)

Integrated Insights Management Platform (AI-powered)

learn more
Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

Read more about Me-Grow Enterprise

Users also considered
JourneyTrack logo
(0)

Customer Journey Mapping. Reimagined.

learn more
JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered
YoHe logo
(0)

Feedback collection platform

learn more
YoHe is a platform that has all the feedback tools that you need.

Read more about YoHe

Users also considered
Wyapy logo
(0)

Feedback collection and analysis platform

learn more
Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

Read more about Wyapy

Users also considered
CSAT.AI logo
(0)

A Customer Service QA and CX Platform Built for Today!

learn more
CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

Read more about CSAT.AI

Users also considered
Metacommerce logo
(0)

Modern consumer engagement and loyalty technology.

learn more
Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

learn more
FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
Supahub logo
(0)

Customer feedback collection tool

learn more
Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

Read more about Supahub

Users also considered