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Top Rated Customer Experience Software with Free - Page 7

Last updated: September 2026

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181 software options

SKEEPERS Verified Reviews logo

Review management software with rich snippets

Verified Reviews is a web-based customer review management software designed to help eCommerce businesses and retailers control the visibility of brands and optimize conversion rates by collecting, moderating, and publishing authentic reviews from consumers. It lets teams enhance online reputation and image, improve SEA and SEO performance, and retain and re-engage customers.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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SankeyJourney logo
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Visualize Your Customer's Journey with SankeyJourney

Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Nany Article logo
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Cloud-based AI article writer for content teams

Nany Article is a cloud-based AI writing tool that generates SEO-optimized, long-form articles with metadata, images, and internal.

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Emplifi Service Cloud logo
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End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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Mapster logo
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Customer feedback surveys with user segmentation

Mapster is a feedback survey tool helping businesses collect and analyze user responses with contextual data. It links survey responses to users and their attributes, enabling segmentation by plan type, role, location, and custom parameters. Mapster supports surveys like Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, and Product-Market Fit, which can be embedded in apps or shared via links.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Sprig logo
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Cloud-based AI survey platform for enterprise teams

Sprig is an enterprise survey platform powered by AI agents that help teams move from question to insight faster.

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Joonbot logo
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No-code Chatbot

Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

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Roundesk logo
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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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Me-Grow Enterprise logo
(0)

Integrated Insights Management Platform (AI-powered)

Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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JourneyTrack logo
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Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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YoHe logo
(0)

Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

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Forsta logo

Cloud-based platform for creating online surveys

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

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Wyapy logo
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Feedback collection and analysis platform

Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Metacommerce logo
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Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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OMQ logo
(0)

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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FORTVISION logo
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Manage Personalized Journeys for Every User.

FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Supahub logo
(0)

Customer feedback collection tool

Supahub is a customer feedback collection tool that helps users collect, manage, and prioritize customer feedback from different sources and platforms in one place. It offers features like feedback boards to organize feedback, a product roadmap to visualize plans, and a product changelog to communicate product releases.

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TRACX logo
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SaaS social media and customer experience optimization tool

TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Permut logo
(0)

Cloud-based AI customer engagement for all sizes

Permut is a cloud-based AI customer engagement platform deploying autonomous agents for support, retention, and feedback across web.

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