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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data
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Mention Me helps brands to identify, activate, and nurture loyal customers, turning brand fans into a powerful growth driver. Over 500+ global brands are already harnessing the power of advocacy with Mention Me, including PUMA, Charlotte Tilbury and Nutmeg.
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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.
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Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business.
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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.
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Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain.
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Ribbon empowers product teams to gather real customer feedback at every stage of their product development cycle. Built right into your website or app, it makes it easy to design and deploy rapid, targeted user research studies at any point during your customer’s journey.
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Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.
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FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.
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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.
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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.
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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.
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Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ
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Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.
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The modern and simple way to document and automate your business processes. Never ask “How’s this done?” or “What’s the status?” again!
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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.
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LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews
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Staffino offers a complete solution for managing customer experience that links CX data with business and revenue. Using advanced technology, the software is an easy-to-use online platform that helps over 50 companies in more than 30 countries gain a better understanding of their customer's journeys
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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance
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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.
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LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform.
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HelpHero helps businesses create incredible in-app help experiences for their users with no coding, design experience or big budgets required.
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BrandBastion Lite helps you to monitor, reply, hide and analyze all social media conversations faster than ever and from one place. Make social media management a breeze with our AI-powered solution!
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QuickMetrix is a new-generation digital customer engagement management platform for Social Listening, Online Reputation Management , Social CRM, Social Publishing, Surveys & Crisis Management.
Get Insights on your brand and compare with competition
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Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi
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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.
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