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Customer Experience Software - Page 14

Last updated: August 2026

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651 software options

Gnatta logo

AI Agents and omnichannel support, built for control

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Gnatta is a customer experience software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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VARTA logo

Insights-led Customer Communication Platform

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FCI CCM’s VARTA platform offers AI-driven, compliant, and personalized customer communication for banks, driving engagement, growth, and compliance.

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Evam logo

Real-time customer journey orchestration platform

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Collects & processes billions of events in real-time to create personalized customer journeys through automated marketing campaigns.

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

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Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

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Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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CYS logo

Software for creating and processing surveys and audits

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CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.

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Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

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Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

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Airim logo

Smart Customer Education

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Create an Intelligent Self-Serve Experience within your product pages, that optimises itself according to user intent and past behavior

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Confer With logo

Live video shopping that converts

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Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions through AI insights and improve CX. With CallMiner, businesses can increase customer satisfaction, customer retention, and profitable customer behavior.

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OnviSource OmVista logo

Turn Data to Insights to Actions with OmVista

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OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

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Messangi logo

Digital Customer Engagement Platform

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Delivery personalized content and brand experiences across the customer journey.

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Planhat logo

Customer success platform

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Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Fin logo

Perfect made possible

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Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer.

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daisee logo

AI-enabled speech & semantic analytics software

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Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Spearline logo

Transforming global communications

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Spearline's quality assurance platform proactively monitors critical business telecommunications services, allowing you to optimize your customer experience leading to business growth.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

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Calabrio ONE logo

Comprehensive performance software for contact centers

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Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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Pobuca Experience Cloud logo

Customer experience (CX) analytics platform

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Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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