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Customer Loyalty Software

Last updated: April 2026

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17 software options

White Label Loyalty logo

Simple solution for complex needs

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White Label Loyalty is a cloud-based loyalty platform that empowers businesses to increase their revenue by understanding, engaging and retaining their customers. Our flexible API and SDK based approach makes it easy to seamlessly integrate loyalty into your existing systems and applications.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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Lootly logo

Customer loyalty, rewards & marketing for eCommerce

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Lootly is a rewards and referrals platform for eCommerce, which is designed to encourage brand interaction through incentivized customer actions. Features include customizable points and rewards systems, a HTML editor, VIP program, referral insights, automated customer reminders, and open API.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Metacommerce logo

Modern consumer engagement and loyalty technology.

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Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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Upzelo logo

Transform one-time buyers into lifelong customers.

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Upzelo helps subscription businesses reduce churn and increase customer loyalty, through real-time data, customised offers, and feedback.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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Motivy logo

Motivy, innovative platform for Employee Experience.

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Motivy is a modern organizational culture solution that helps you motivate, connect and empower human talent.

Our platform allows you to enhance the performance of your collaborators through gamified recognitions and aligned to your corporate strategy.

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Voucherify logo

Build promotions and loyalty programs without limits.

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Grow customer loyalty, acquire new customers, and boost revenue with targeted incentives and contextual rewards. Use powerful API & marketer-friendly dashboard to run, manage and monitor coupon, loyalty, and referral programs.

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Alterna CX logo

Experience Management Platform

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Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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