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White Label Loyalty Logo

Simple solution for complex needs

Last updated: January 2025

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White Label Loyalty - 2025 Pricing, Features, Reviews & Alternatives

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Last updated: January 2025

What is White Label Loyalty?

Here at White Label Loyalty, we take pride in being the loyalty experts. We have multiple years’ experience in helping brands engage with their customers and retain them in the long run.

What makes White Label Loyalty different?

We are behaviour-driven. We help you go beyond transactions to reward any customer behaviour using our event-based technology.

With us, you can take your loyalty program live in weeks, not months. We know that with loyalty and retention, one size doesn’t fit all.

We are out-of-the-box with deep customisation. That means you can get the functionality you need from day one without the cost of custom development.

We make the complex simple. We take care of the tech, so you can focus on your customers.

So what do we offer?

Powerful loyalty engine that offers deep customer understanding

White Label Loyalty platform is an enterprise-grade customer loyalty management and marketing software that helps businesses build more meaningful connections with customers, at scale, through advanced technology that facilitates reward experiences.

It lets you make any customer action or behaviour rewardable using our event-based technology. Better engage, understand and retain customers – at scale, with the dedicated customer loyalty and retention platform. Every part of it is designed with your business in mind, giving you the power to maintain a customer base, improve retention and drive return visits.

Behaviour-driven loyalty

White Label Loyalty platform is powered by an AI-powered loyalty engine, which enables you to run behaviour-driven loyalty. Track and reward any customer activity, such as feedback collection, customer interaction with content, geofenced location tracking, social media activity, referring a friend, or any other kind of custom event. Go beyond transactions, and make any customer action rewardable. No more pre-defined loyalty logic that you have to fit into. The platform is fully customisable to let your marketing strategy thrive, and will scale and grow with your brand.

Data-driven impact

Get the data you need to better understand your customers, and deliver personalized reward experiences. By building a complete picture of your customers’ activity you can get to know them on a deeper level. Understand what makes them tick and delight them with relevant rewards and experiences. White Label Loyalty gives you a golden thread to collect and unify end user data, with total transparency and consent — GDPR-compliant first party data.

Full flexibility with API-first technology

Every part of the White Label Loyalty platform is API-first, which lets organisations integrate the platform with several third-party solutions, such as MailChimp, mParticle, Stripe, Shopify, Facebook, and Tableau. We help companies go from siloed data to a unified 360 view of the customer, which is so crucial to successful personalisation. This is why you can plug our loyalty platform into your existing stack to be your loyalty engine or use it as the single source of truth and connect your other systems to it. All data points (including those sent from other sources, i.e. CRM, POS, ERP) are recognised as unique events in our system and can be used to segment and reward your users.

Fit for any industry and use case

We’ve built our loyalty platform to be the most flexible on the market, to fit any use case in any industry. We’ve helped companies across 10+ industries in B2B, B2C & B2B2C create better customer relationships, deeper understanding and collect first party data. Our white label platform helps you get closer to your customers so you can personalise their experience and give them a reason to stay.

Benefits of using White Label Loyalty

Don't let technology dictate how you reward your customers; you know them better. White Label Loyalty offers the most flexible solution for customer reward programs. We take care of the technology so that you can focus on your customers.


Easily integrated with API-first technology
Our flexible architecture makes it easy to turn the data you’re already capturing into valuable insights. You can connect your existing ePOS system, CRM, ERP and import data about your existent customer activity — so you’ll have a complete profile of customer behaviour.


Out-of-the-box with deep customisation
You don’t have to compromise on your vision. Our event-based loyalty engine allows you to set your own customised reward rules. You reward any customer behaviour, not just transactions. Our modular architecture also means you’re paying for what you need — no set packages.

Wide range of data capture options
We offer a lot of different ways of collecting data. Our data capture technologies help you collect first-party data, which is GDPR compliant. Card linking and receipt scanning are one of our more popular data capture technologies, trusted by multiple enterprises.


Know your customers like no other
By getting the full picture of your customers, you’ll have full control & insight into customer behaviour with White Label Loyalty's Loyalty Console. You will be able to offer a reward experience that is both relevant and tailored to their needs.You can run data-driven targeted campaigns with our Marketing Module and improve the ROI of your marketing efforts.




Develop stronger direct customer relationships

Our mission is to give you the opportunity to build an even stronger relationship with your customers by unifying customer data through your own database. Our loyalty engine collects and activates first-party data that drives engagement and growth, with total transparency and end user consent. Build 1-to-1 brand affinity and engagement, without the retailer.

Reward any customer action

Build a more accurate segmentation and targeting strategy by engaging directly with your end-user. Set specific rules with our event-based loyalty engine, which allows you to reward any kind of customer action. This could include social media activity, referring a friend, providing feedback or any other kind of custom event. Go beyond transactions, and make any customer action rewardable.


Wide range of rewards ready to go

Nurture your existing relationships by offering your customers more value. Learn what your customers like and reward their behaviour with our member rewards solution. It‘s designed to help you provide value-adding rewards to your customers without complicated tech set up.

Starting from

1999

Per month

view pricing plans

White Label Loyalty's key features

Most critical features, based on insights from White Label Loyalty users:

Loyalty Program
Gift Card Management
Multi-Channel Marketing
Rewards Management
Activity Tracking
Referral Tracking

All White Label Loyalty features

Features rating:

Customer History
API
Gamification
Campaign Management
Customer Activity Tracking
Member Portal
Visual Analytics
Promotions Management
Point of Sale (POS)
Performance Metrics
Multi-Language
Multi-Channel Communication
Multi-Campaign
Monitoring
Membership Management
Loyalty Cards
Incentive Management
Fraud Detection
For Employee Referrals
For Customer Referrals
User Management
Transaction History
Third-Party Integrations
Surveys & Feedback
Survey/Poll Management
Social Promotion
Social Media Integration
Social Engagement
SMS Marketing
ROI Tracking
Reporting/Analytics
Reporting & Statistics
Referral Templates
Real-Time Reporting
Real-Time Data
Real-Time Analytics
Access Controls/Permissions
Activity Dashboard
Affiliate Management
Campaign Analytics
Campaign Planning
Campaign Segmentation
Churn Management
Client Portal
Communication Management
Contact Management
Content Creation
Content Management
CRM
Customer Accounts
Customer Database
Customer Engagement
Customer Experience Management
Customer Portal
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Email Management
Employee Referral Management
Engagement Tracking
Event Triggered Actions
Feedback Management

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Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

White Label Loyalty pricing

Value for money rating:

Starting from

1999

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

White Label Loyalty support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat

Training options

Live Online
Videos
Documentation

White Label Loyalty reviews

Overall rating

4.8

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

10

3

0

0

0

Pros
“My overall experience using White label loyalty is good so far along with integration with other systems like Lytics, Iterable are easy. I will definitely recommend this.”
“The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.”
“Great software with all the right features and benefits for users. Easy to use with great aesthetics.”
Cons
“A few features are missing on the multi-tannet management side. But ELL are working on it.”
“The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.”

White Label Loyalty FAQs

Q. What type of pricing plans does White Label Loyalty offer?

White Label Loyalty has the following pricing plans:
Starting from: £1999.00/month
Pricing model: Subscription


Q. Who are the typical users of White Label Loyalty?

White Label Loyalty has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does White Label Loyalty support?

White Label Loyalty supports the following languages:
English


Q. Does White Label Loyalty support mobile devices?

White Label Loyalty supports the following devices:
Android, iPad, iPhone


Q. Does White Label Loyalty offer an API?

Yes, White Label Loyalty has an API available for use.


Q. What other apps does White Label Loyalty integrate with?

White Label Loyalty integrates with the following applications:
Vtiger CRM, Wix, Microsoft SharePoint, SAP Marketing Cloud, Freshservice, HubSpot Marketing Hub, Shopify Plus, GitHub, Microsoft Outlook, Adobe Commerce, WooCommerce, Google Analytics 360, Todoist, Dropbox Business, Dropbox Backup, Teamtailor, Zoho CRM, Insightly, ActiveCampaign, Recruitee, Zoom Virtual Agent, Calendly, Ashby, SmartSuite, servis.ai, Zapier, Awin, Jobvite, Wix Enterprise, Zoho BugTracker, Google Docs, UKG Pro, Deel, Gmail, monday CRM, Runa, OneDrive, Airtable, Google Workspace, Personio, SharpSpring Ads, Teamleader, Zendesk AI, Rippling, Trello, Google Drive, Zoho Books, Pipedrive, FreshBooks, Teamwork Desk, Freshsales, Gong.io, Microsoft Teams, GitLab, Salesflare, SalesLoft, SuperOffice CRM, Freshdesk, Marketo Sales Connect, Ontraport, Namely, Twitter/X, Help Scout, Stripe, Zoho Desk, Veeva CRM, BambooHR, Nutshell, Salesforce Sales Cloud, Zoho CRM Plus, SugarCRM, Okta, Shopify POS, Slack, Klaviyo, Stripe Billing, Azure DevOps Server, Kartra, Gusto, Capsule, Sage HR, Google Ads, Basecamp, Algolia, Tableau, Pipeliner CRM, Ironclad, TikTok, Xoxoday, LinkedIn for Business, Bitbucket, Gladly, Fountain, Meta for Business, Gorgias, Teamwork CRM, Oracle Taleo Cloud, Confluence, Azure DevOps Services, Workable, Keap, ClickUp, Attio, weclapp, Whatsapp CRM, Google Calendar, Accelo, SpotDraft, Kustomer, Mailchimp, Wrike, Instagram, Marketo Engage, Asana, FreeAgent, Notion, PandaDoc, Xero, Copper, Shortcut, HubSpot Sales Hub, AWeber, HubSpot CRM, Oracle Eloqua Marketing Automation, Google Sheets, Intercom, BigCommerce, HubSpot Service Hub, Productboard, JobAdder, Shopify


Q. What level of support does White Label Loyalty offer?

White Label Loyalty offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat

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